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MCS Networks, Inc.

Tier 1 I.T. Technician / Equipment Installer

Career Insights for Network / Systems Support Specialist

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Based on Wisconsin data

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What they do

A Network or Systems Support Specialist evaluates, troubleshoots, and maintains computer and network systems at a business or organization. May work as part of an information technology department.

$61,924 / year median in Wisconsin

-10% projected decline

Explore Career

Job Description

Hours:
Monday-Friday, 8AM-5PM, including after-hours for both on-call and projects
Pay:
Salary, $50,000-$60,000 depending on experience and skill level, 90 day probationary period.
Benefits:
Paid time off including major US holidays Employer sponsored Healthcare plans Training/Learning opportunities and incentives Retirement contribution
Responsibilities:
Handle incoming phone calls/emails Pulling network cabling, installing switches, access points, cameras, various IOT devices etc. Provide remote and on-site support Create and maintain documentation Consult with clients on needs-based solutions After-hours/on-call incidents
Requirements:
1-3 years or more experience working in an information technology role or proven abilities in related areas. Strong background in software technologies including both client and server. Such technologies include but not limited to: Microsoft Windows, Active Directory, Group Policy, DNS Strong background in workstation hardware Strong troubleshooting and problem solving skills Able to multi-task and meet deadlines Outstanding communication skills with both staff and clients, maintaining professionalism while under stressful conditions Physically able to lift > 50 Lbs. and climb up ladders Complete a criminal background check Practical skills will be tested during the interview process Join our team today and learn why the majority of MCS employees have been with the company more than 10 years!
Job Type:
Full-time Pay:
$50,000.00 - $60,000.00 per year
Benefits:
Health insurance Paid time off
Education:
High school or equivalent (Preferred)
Work Location:
In person