Applications Engineer ProFlow - 3.5 North Haven, CT Job Details 4 hours ago Qualifications Customer communication Typing Full Job Description Below is a list of available positions at ProFlow and their requisite responsibilities. All inquiries and resumes should be submitted to . ProFlow is an equal-opportunity employer. Applications Engineer Applications Engineer
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Position Title:
Applications Engineer
Download PDF Department
Engineering Sales
Reports To
Sales Manager
Level
Entry
FLSA Status
Salary Non-Exempt
Supervisory Requirements
N/A
Position Summary
The Applications Engineer is responsible for the preliminary design and cost estimation of ProFlow's manufactured systems. This includes process design for various systems. This role's activities provide a direct source for our customer base and outside sales force to refer to for technical expertise and guidance for project & system design recommendations.
Essential Functions
Generate quotes and cost estimates in a timely manner.
Maintain email correspondence with internal and external stakeholders.
Communicate effectively with design firms and end users (Engineered Specification & Preliminary Design work).
Support customer inquiries by fielding calls while being a source of information and problem solving to customers.
Develop design alternatives when necessary and clearly communicate the reasons for the design alternatives.
Provide engineered solutions within a variety of constraints (budget/cost, available resources/utilities, space/footprint, time, etc.).
Prioritize and multitask during high volume periods and maintain customer patience.
Continuously communicate with the team to resolve customer needs and proactively manage workload.
Propose final buy and competitive pricing to customers.
Utilize CRM/ERP software to track all technical work and communications.
Visit client sites as needed.
Act as a backup for Inside Customer Service.
Knowledge & Skills
Problem solving
Logical thinking
Multi-tasking
Time management
Presentation skills
Technical capacity
Excellent written and verbal communication
Self-starter
Organized
Team- oriented
Strong public relations skillset
Desire and aptitude to grow skillset and increase knowledge
Minimum Qualifications
Bachelor's degree in Engineering from an accredited institution or comparable experience.
0-2 years of experience involving sales/design/estimating and customer support.
Adept in engineering problem solving.
Additional preferred qualifications include:
Familiarity with chemistry/kinetics, fluid dynamics, environmental chemistry or filtration.
Knowledge or experience with pumps, piping systems, and/or fluid handling equipment will be a plus.
Knowledge of ASME and AWS plastic and metal welding standards, and UL/CE electrical requirements.
Physical Requirements
Must be able to lift 10 lbs. unaided.
Must be able to sit for long periods of time.
Must be able to type, bend, and reach.
Must be able to travel 10% of the time.
Environment
Typical professional, office setting.
Exposure to industrial conditions when visiting customers and touring their facilities.
Routinely use standard office equipment including phones, computer, copiers, printers, etc.
Must contribute to a positive work environment.