Technical Architect - GTM Spiff Practice

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Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications will be accepted until 06/08/2026.The Spiff Technical Architect is a trusted thought leader, combining technical and functional expertise to deliver exceptional results for customers and partners within the Salesforce Spiff ecosystem. This individual plays a pivotal role in shaping and leading Salesforce Spiff projects, driving successful implementations, and ensuring that customers realize their goals.

The Spiff Technical Architect successfully designs and manages the delivery of complex Salesforce Spiff solutions for our customers. These technologies include - but are not necessarily limited to - Salesforce products and APIs, Data360 and data management technologies, and iPaaS, integration, and ETL technologies. The Spiff Technical Architect is both a big-picture thinker and an in-depth problem solver, with knowledge and skills that are both broad and deep. They take pride in designing systems that stand up to high volumes and won't fail at critical points. They bring a strong mix of technical and enterprise skills when it comes to architecting solutions that are built for the long term and will scale seamlessly with customer growth plans. They have proven experience integrating systems via APIs as well as a strong development background.

The Spiff Technical Architect also collaborates across the organization to develop client-specific proposals, staffing plans, and statements of work (SOWs). They champion best practices, develop shared assets, and align on global initiatives that propel the Salesforce Spiff community forward.

Key ResponsibilitiesCollaborate with client stakeholders to define requirements, deliverables, and set and manage expectationsTranslate business requirements into well-architected solutions that best leverage the Salesforce platformLead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end statesProvide oversight and governance of Salesforce Spiff projectsFollow and help define integration standards; lead code reviews during projects to ensure quality and appropriate integration patterns are followedManage the technical delivery of custom development, integrations, and data migration elements of a Salesforce Spiff implementationMaintain a target billable utilization aligned to the roleDiagnose and resolve complex technical issues across project implementationsParticipate in pre-sales activities including discovery sessions, technical deep-dives, and Proof-of-Concept (POC) development with prospectsLiaise with Salesforce product teams to support client implementationsBasic Qualifications & SkillsDemonstrable experience in technical design and delivery of Software-as-a-Service platformsHands-on technical consulting and solution implementation experience for a major software domain (e.g., CRM, ERP, HR), as well as coding experience in object-oriented languagesDeep knowledge of APIs, SQL/SOQL, data distribution, data modeling, and data integration conceptsDeep expertise in Salesforce Spiff or a comparable enterprise Incentive Compensation Management (ICM) tool (e.g., Xactly, SAP/CallidusCloud, Varicent)10+ years in data architecture or consulting, with solution design and project delivery experienceExpert-level skills in iPaaS automation platforms such as Workato, MuleSoft, Informatica, or ZapierStrong understanding of Salesforce productsExperience executing data strategies, landscape architecture assessments, and technical proof-of-conceptsFamiliarity with SDLC methodologies including requirements, design, implementation, testing, and maintenanceExecutive-level oral and written communication skills, including technical documentation; ability to conceptualize and communicate complex architectural concepts to both technical and non-technical audiencesAbility to scope, define, and manage work packages; support pre-sales qualification with solution validationDegree or equivalent relevant experience required. Experience will be evaluated based on core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience)Available to travel regionally depending on customer needsPreferred Qualifications & SkillsProven ability to gather and analyze ICM and Revenue Recognition requirements, designing flexible and scalable solutionsExperience leading enterprise-scale implementations involving complex data architectures and multi-system integrationsStrong analytical and problem-solving skills, coupled with the ability to work independently as a self-starterKnowledge of languages such as Python or JavaScript for handling complex data transformations

Education:

BA/BS degree or equivalent experienceUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $171,200 - $273,000 annuallyThere is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $205,800 - $298,400 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.