Dealer Performance Metrics Manager

Back Dealer Performance Metrics Manager#2017570 Auburn Hills, Michigan, United StatesApply X Facebook LinkedIn Email Copy Job Description The Dealer Performance Metrics Manager owns the analytical spine of the Dealer Performance function. This role is responsible for building and maintaining the diagnostic capability that makes the entire intervention model work

• ensuring that the outputs the field team receives are causal, prioritized, and actionable rather than descriptive dashboards that require field judgment to interpret.

The Analytics Lead oversees a team of specialist analysts, each owning a distinct performance dimension across the entire dealer network, and is accountable for the quality, consistency, and operational relevance of everything the analytics function produces. Hold the matrix relationship with the T3 Dealer Co-Op Marketing team KEY RESPONSIBILITIESAnalytical Framework DevelopmentBuild and own the causal diagnostic framework that distinguishes dealer-controllable performance factors from market, product, and competitive environment factors

• ensuring interventions are aimed at the right placeDevelop and iterate the root cause scoring methodology that produces a weighted causal profile for each dealer, driving intervention type and sequencing recommendationsEstablish the peer benchmarking methodology that evaluates dealer performance relative to appropriate market context
• not against a single national standardDefine the leading indicator framework for each dealer accountability dimension, ensuring the analytics function is measuring whether the right actions are being taken rather than only confirming outcomes after the fact Specialist Team LeadershipLead a team of four specialist analysts, each owning a distinct dealer performance dimension (Marketing, Customer Experience, Inventory, Sales Operations) across all BCs, all dealers, and all nameplatesEnsure each specialist maintains deep diagnostic capability within their domain•building pattern recognition, intervention playbooks, and performance benchmarks that a generalist could not developOrchestrate the synthesis of specialist outputs into integrated, prioritized dealer-level recommendations that the Field Intervention team can act on without re-diagnosing from scratchBuild analyst capability and ensure quality standards across all diagnostic outputs Playbook & Intervention SupportDevelop and maintain intervention playbooks for each performance dimension•translating diagnostic findings into structured action guidance for Field Coaches and ASMsIdentify performance patterns across the dealer network that should inform program-level interventions, not just dealer-level onesSupport the development of the AI Coach analytical infrastructure and ensure the underlying diagnostic logic is sound T3 Matrix & Cross-Workstream CoordinationHold the matrix relationship with the T3 Dealer Co-Op Marketing team•ensuring marketing effectiveness analytics are integrated into the dealer performance diagnostic, not siloedCoordinate with the VCO and Product Allocation workstreams to ensure allocation and inventory mix factors are properly isolated from dealer-controllable performance signalsParticipate in VCP-level analytics governance to ensure the dealer performance analytical framework is consistent with the broader Commercial Accountability Framework Location(s) 1000 Chrysler Drive, Auburn Hills, Michigan 48326,

United States Requirements Basic Qualifications:

Bachelor's Degree required8+ years in commercial analytics, dealer performance analytics, or related automotive data functionProven ability to build causal diagnostic frameworks

• not just descriptive dashboards
• that isolate controllable factors from market and environmental noiseStrong statistical and data modeling capability; experience with root cause scoring, segmentation, and leading indicator developmentDeep familiarity with automotive dealer performance data
• iExam, scorecards, MSR, F&I, CSI/SSI, inventory, and T3 marketing platformsAbility to communicate complex analytical outputs to non-analytical audiences
• field coaches, BC VPs, and SLTExperience building and leading small specialist analytics teamsStakeholder management skills
• this role operates at the intersection of field execution, commercial strategy, and data infrastructure Employment Type Full-time Stellantis At Stellantis, we assess candidates based on qualifications, merit, and business needs.

We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future. Additional Job Posting Information Our Benefits

• Designed with You in MindComprehensive Health & Well-being CoverageFrom your very first day, you'll have access to medical, dental, vision, and prescription drug coverage
• ensuring you and your family stay healthy and protected.

Generous Paid Time Off We believe in work-life balance. That's why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings PlansWe help you plan for the future with:

An employer match on contributions to your 401k, Roth, and Catch-Up plansAn employer contribution, even if you don't contributeIncome Protection & Insurance OptionsBenefit from included and optional disability, life, and other insurance programs

• because your peace of mind matters.

Company Vehicle Lease... For full info follow application link. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.