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tesa

Customer Application Engineer (Industrial Trade & Converting)

Career Insights for Application Developer / Engineer

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What they do

An Application Developer or Engineer designs or improves applications software. Oversees the entire applications development process. Analyzes customer or user needs, designs programs, writes code or instructs computer programmers, tests design, and documents programs. May assist with upgrades or maintenance.

$97,620 / year median in Michigan

-4% projected decline

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Job Description

Are you ready to revolutionize tape with us? At tesa, we're not just colleagues; we're collaborators who thrive on pushing boundaries and challenging the status quo. Our mission is to create sustainable adhesive solutions that improve the work, products, and lives of our customers - we're passionate about making a difference! Internally, we call this position an Application Solutions Engineer . What are we looking for? Someone that wants to support our Industrial Trade & Converting business unit with a strong focus on double-sided mounting tape solutions. Our Customer Solution Center (CSC) supports customers and Sales with hands-on technical consulting, application testing, and implementation support. In this role, you are the technical "go-to" partner for sales, distribution partners, and converters—translating customer requirements into robust tape + process solutions for mounting/bonding, surface protection, lamination, splicing, and transport securing (manual to automated processes). How you'll help the formula: Provide technical consulting to customers and Sales for double-sided mounting applications (e.g., foam/film/transfer tapes, high/low surface energy substrates, durability, temperature/aging, clean appearance). Plan and execute application-focused testing and deliver clear, customer-ready recommendations (test plans, results, benchmarking, process window). Support customer trials and line implementations (manual and automated): define success criteria, run trials, document outcomes, and drive next steps to conversion and scale-up. Lead and support converting-related solutions (die-cuts, lamination builds, slitting, liner selection, dispensing/automation concepts) in close collaboration with customers and internal stakeholders. Drive surface protection concepts and select/validate solutions for mechanically demanding processes and sensitive surfaces. Support lamination and splicing topics for industrial manufacturing and processing efficiency. Deliver trainings for sales/partners and contribute to application guidelines, best practices, and technical documentation. Other duties as assigned.
Key elements for your role:
BS/MS in Engineering or Science (e.g., Mechanical, Industrial, Materials, Chemical) or equivalent experience. 3-5 years in application engineering / technical service / process engineering in industrial manufacturing, converting, or related adhesive/tape application roles. Willingness to travel up to ~20% within the USA as well as 2-3 x per year to Mexico. Must have a valid driver's license and passport. Strong hands-on and structured problem-solving skills (test planning, data interpretation, concise reporting, customer communication). Collaborative mindset across Sales, Product Development, Quality, and Operations.
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Tuition reimbursement Vision insurance
Work Location:
In person