Digital Applications Analyst (Sparkle)

at Apex Systems in

Oakbrook Terrance, Illinois, United States Job Description Job Description:

Digital Applications Analyst (Sparkle)

Location:

NC (Remote)

Employment Type:

Contract Role Overview We are seeking a Digital Applications Analyst for a 12-month contract. This role supports enterprise-facing digital applications, with a primary focus on the Sparkle platform. The analyst will be responsible for hands-on application builds, operational support, testing, and stakeholder coordination. This is a non-development, logic-driven analyst position ideal for candidates with experience in building and troubleshooting complex decision trees and workflows. Key Responsibilities Translate business requirements and decision-tree spreadsheets into functional workflows within the Sparkle application. Build, modify, and troubleshoot Sparkle decision trees for scheduling and patient access use cases. Provide daily operational support for enterprise digital applications, managing incidents and requests through ServiceNow. Investigate and resolve issues related to application upgrades, logic failures, and functionality. Support major digital initiatives, including the implementation of the Sparkle Match application and a large-scale website overhaul. Participate in User Acceptance Testing (UAT) to validate booking workflows, appointment availability, and end-to-end functionality. Collaborate with a vendor team and internal stakeholders to manage work intake and competing priorities. Assist with data cleanup, validation, and readiness activities for project milestones. Required Qualifications Experience as an application analyst, digital analyst, or in an Epic-adjacent analyst role. Analytical and logical thinking skills, with an ability to build and troubleshoot complex workflows. Experience with decision trees, workflow diagrams, or logic-based tools such as Visio. Ability to translate business rules from spreadsheets into system functionality. Experience supporting enterprise or customer-facing applications. Effective communication, organization, and prioritization skills. Preferred Qualifications Background in Epic Cadence or a strong understanding of Epic scheduling workflows. General knowledge of the Epic ecosystem, as Sparkle mirrors its logic. Experience with provider directories, preferably the Epic Provider Directory. Familiarity with provider directory tools such as Phynd or Iris. Experience supporting web-based scheduling or patient access tools. Previous experience with User Acceptance Testing (UAT) or implementation support. Compensation The pay rate for this position is between $60.00 and $90.00 per hour. This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Apex uses a virtual recruiter as part of the application process. Click here for more details. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228.NC Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.

Apex Benefits Overview:

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. VEVRAA Federal Contractor. We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state. To view full details and how to apply, please login or create a Job Seeker account