A Software QA Engineer or Tester designs and runs in-depth diagnostic tests to evaluate software and check for problems before new products are marketed. Pilots software and applies tests to check for errors and glitches.
We are seeking a hands-on, forward-thinking IT Systems Architect to lead our transition into a unified, secure, and AI-enhanced digital ecosystem. You will be responsible for migrating our infrastructure to Microsoft 365, standardizing our device management, an, most importantly, re-engineering our business processes. We are moving away from fragmented, legacy workflows toward a streamlined environment leveraging native integrations and agentic AI. This is not a standard "help desk" role. We need a technical architect who can "dance" between legacy systems (Zapier, third-party apps) and modern, agentic solutions (Copilot Studio, Microsoft Graph).
Responsibilities:
Infrastructure Management:
Lead the full migration to Microsoft 365 Business Premium. Configure and manage Intune, Autopilot, and tenant security policies to ensure a standardized, secure device environment.
System Migration:
Execute domain cutovers and oversee the migration of data from legacy platforms (HostGator, Google Drive, local storage) to SharePoint and OneDrive.
Automation & Integration:
Audit our existing Zapier-heavy automation stack. Troubleshoot current bottlenecks, simplify complex workflows, and replace fragile "spaghetti" automations with robust, native integrations or custom agents.
Agentic AI Implementation:
Build and deploy custom agents using Copilot Studio to automate business processes, pull live data from Monday.com and QuickBooks, and reduce manual administrative overhead.
Process Simplification:
Partner with department heads (Finance, Production, Operations) to audit existing workflows. Identify where we can "hit the reset button" to simplify processes rather than just automating broken ones.
Training & Support:
Act as the internal technical lead. Create documentation and video walkthroughs to train non-technical staff on new systems, security protocols (MFA), and best practices for file management. Required Skills & Experience Microsoft 365
Expert:
Deep experience with M365 Business Premium, specifically Intune, Autopilot, and SharePoint/OneDrive architecture.
Automation Architect:
Proven experience with Zapier (troubleshooting and maintenance) and a strong desire to move toward native integrations and Power Automate.
Agentic AI Background:
Experience building or configuring AI agents (e.g., Copilot Studio, Claude, or similar LLM-based automation tools). You understand how to connect AI to live data sources.
Troubleshooting Detective:
Ability to look at a complex, multi-step automation and understand exactly where it breaks and how to fix it—or how to build it better from scratch.
Communication:
You can explain complex technical concepts to non-technical team members without frustration. You are comfortable working in a fast-paced, evolving environment.
Qualifications:
3+ years of experience in IT systems administration, systems architecture, automation, or a related technical field preferred. Strong experience with Microsoft 365 Business Premium . Hands-on experience with Microsoft Intune and Autopilot . Strong understanding of SharePoint and OneDrive architecture . Experience managing Microsoft 365 security settings, user accounts, permissions, and MFA. Experience troubleshooting and maintaining Zapier automations . Experience with Power Automate or other workflow automation platforms. Experience building or configuring AI agents or LLM-based automations is strongly preferred. Experience with Copilot Studio, Microsoft Graph, Claude, or similar technologies is a strong plus. Experience integrating business systems and working with APIs or webhooks is a plus. Experience with Monday.com, QuickBooks, or construction-industry software is helpful. Strong troubleshooting and analytical skills. Excellent communication and documentation skills. Ability to work independently while collaborating closely with leadership and department managers. A formal degree or certification is a plus, but relevant hands-on experience is equally important to us. Why join our team? We're growing, and we're looking for someone who wants to build something, not simply maintain what already exists. You'll have significant autonomy and the opportunity to help shape our technology environment from the ground up. You'll work directly with leadership and department heads and have a direct impact on how efficiently the company operates. This is a great opportunity for someone who loves the "geeky" side of technology , enjoys solving complex problems, and gets excited about finding smarter ways to work. If you're the type of person who sees a manual process and immediately thinks, "I can automate that," we'd like to meet you.
