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Charter Next Generation, Inc.
Quality Systems Analyst
Career Insights for Software QA Analyst
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Scorecard
Based on Ohio data
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What they do
A Software QA Analyst uses quality assurance techniques to detect errors in a software product or process.
$95,736 / year median in Ohio
-15% projected decline
Job Description
At CNG, we are owners. We empower every individual to make a significant impact because every moment matters. Whether youre starting your career journey or aiming for the next level, we foster a supportive environment where your contributions are valued and celebrated. Why Join CNG?
The RoleFrom supporting internal teams to developing next-gen materials, our professional roles span strategy, innovation, and purpose. At CNG, youll do work that mattersand own it all.
Join a team where every voice matters, every contribution counts, and every employee shares in our success.
Charter Next Generation is an Equal Opportunity Employer committed to creating an inclusive environment for all employees.#LI-KG1
Employee Ownership:
Every employee receives equity shares, enabling you to participate in our company's growth and prosperity.Work-Life Balance:
We support true work-life integration for all CNG employee owners.Career Growth:
Advance your career within our expanding network of manufacturing facilities with comprehensive training and development programs.Purpose-Driven Work:
Help create sustainable packaging solutions that reduce food waste and protect our environment for future generations.The RoleFrom supporting internal teams to developing next-gen materials, our professional roles span strategy, innovation, and purpose. At CNG, youll do work that mattersand own it all.
Schedule:
Monday - Friday, Business hoursLocation:
Lexington, OHWhat You'll Do Certificate of Analysis (CoA) & Database ManagementCreate, complete, review, and send Certificate of Analysis (CoA)Manage and optimize the CoA database system from creation to specification updatesMaintain product records and specifications in the product lifecycle management systemCreate and process new items in the Quality Test Database, including item/specification changesConfigure new tests, projects, data entry configurations, and charts in the Quality Test Database to support testing and reporting requirementsQuality Systems & DocumentationCreate controlled quality work instructions, training materials, and procedures aligned with Quality Support Group standardsEnter new document requests and change requests in the CQ change management systemEnsure compliance with all BRC standards and CNG policies and proceduresContinuously review specifications, systems, and processes to identify improvement and efficiency opportunitiesEquipment ManagementAssist with regularly scheduled equipment verifications and maintenanceAssist with scheduling and tracking yearly equipment calibrationsUpdate and maintain comprehensive equipment records as neededPerform light to moderate equipment repair and troubleshooting as neededResearch and evaluate new equipment opportunities to support quality objectivesOrder and maintain lab equipment, spares, and office supplies for all quality labsCommunication & Cross-Departmental CollaborationTrain individuals and groups on changing and new policies within the Quality Support Group scopePromptly and consistently communicate with quality management, team members, other CNG departments, and external customers via verbal communication, email, Teams, and other professional channelsOnboard new employees into quality data management systems and ensure proper documentationGain and maintain a comprehensive understanding of products and customer requirements to support quality initiativesOperational Support & Special ProjectsAssist with collecting and sending microbiological test samples and complete required documentationAssist with creation and management of microbiological test schedulesAssist with creation and management of quality retention pallet and roll labels and documentationExecute various assigned projects, including investigative lab testing and lab studiesComplete all assigned training in the learning management systemWhat Youll BringEducation & ExperienceUndergraduate degree in quality, business, management, or a related field; or equivalent professional experienceTechnical ProficiencyExcellent computer proficiency and demonstrated ability to quickly learn new software systemsProficient in Microsoft Office applicationsAbility to master specialized quality management software, including but not limited to DTR, PLM, CQ, Hypervu, SharePoint, Infinity, and customer portalsInfinityQS administration experience is preferredKey CompetenciesDetail-oriented with strong organizational and quality control mindsetStrong analytical and critical problem-solving skills with the ability to identify root causes and implement solutionsExcellent written and verbal communication skills; comfortable communicating with internal teams, cross-functional departments, and external customers via email, Teams, and other professional channelsCollaborative mindset with the ability to work effectively across multiple departmentsWork Style & Personal AttributesSelf-motivated and proactive in managing tasks with minimal supervisionAble to multitask and prioritize effectively when managing multiple competing priorities and deadlinesFlexible and responsive to accommodate the needs of internal teams and external customersDemonstrates positive attitude and professionalism in all interactionsCompensation & Benefits Total Rewards:
Employee Ownership Become a company owner day 1!Full medical, dental, and vision insurance upon hireHoliday PayPaid vacation 401(k) with company matchPerformance-based bonusesTuition reimbursementCareer advancement opportunities across 18+ facilitiesReady to Own Your Future?Join a team where every voice matters, every contribution counts, and every employee shares in our success.
Charter Next Generation is an Equal Opportunity Employer committed to creating an inclusive environment for all employees.#LI-KG1
Benefits
- Paid Time Off (PTO)
- Financial Aid/Assistance
- 401(k) Plans
- Health Insurance