Job Title:

Test Engineer Location Austin, TX (On-site, need local only)

Fulltime Notes:

Location and Hours:

300 W 6th St, Austin, TX 78701 (Downtown Austin) Fully onsite role (remote or hybrid work is not possible) Monday through Friday, 9:00 AM to 6:00 PM Job Description This is a software triage role driven by manual testing. Testing will be conducted on client products, including smart glasses and VR headsets, as well as standard mobile devices. Client employees participate in dogfooding (internal testing) of their products. This testing identifies potential software bugs, which are then logged as tickets. Our team reviews each ticket, attempts to reproduce the core issue, and writes up the findings.

Expectations:

Meet client quality standards and SLA deadlines Personal daily ticket quota Personal ticket processing time target Personal quality target Personal productivity target

Responsibilities:

Understand and utilize complex documentation Navigate the client ticketing system Review reported bugs Identify core issues Perform manual testing Complete tickets by providing information, including repro steps, results, tagging, priority, severity, and assignment

Required Qualifications:

Tech literacy, including navigating and troubleshooting software iOS and Android experience Experience using generative AI tools Adaptability to changing requirements Critical thinking and judgment Ability to interpret basic data tables and charts Tolerance for ambiguity Calm under pressure Nice to

Have Skills:

Experience conducting root cause analysis Experience reviewing software logs Basic programming knowledge Please note: All tools and software used are proprietary Our team does not handle dogfooding or test planning This is not an Agile environment There are no opportunities for automation testing