Project Engineer A mature and growing IT Managed Services Provider serving organizations across Arizona and the Southwest is looking for an experienced Project Engineer to join its Professional Services team. This is a hands-on engineering role focused on implementing technology projects for our clients. The Project Engineer is responsible for the technical success of projects from discovery and scope validation through implementation, testing, documentation, knowledge transfer, and handoff. Microsoft 365 and modern endpoint technologies are a major part of the role. You should be comfortable working across Microsoft 365, Entra ID, Intune, Autopilot, SharePoint, OneDrive, Exchange Online, Purview, and related identity, device, compliance, and security technologies. What You'll Be Doing Lead Microsoft 365 and modern workplace projects, including migrations, tenant configuration, identity, endpoint management, SharePoint, OneDrive, Exchange Online, Intune, Autopilot, and Purview. Design and implement modern Windows endpoint environments, including application deployment, BitLocker, MDM, security configuration, and hardware refresh projects. Lead technical work for new-client onboardings, including discovery, environment validation, documentation, remediation, and deployment of the company's core management and security stack. Participate in technical discovery and help validate project scope, labor requirements, dependencies, risks, and implementation plans. Own the technical execution of assigned projects through implementation, testing, cutover, validation, and completion. Communicate project status, risks, technical decisions, and changes clearly to clients and internal teams. Maintain complete and accurate project records, including timely time entries, project and ticket notes, configurations, diagrams, implementation notes, and handoff documentation. Develop and maintain technical SOPs and implementation standards used by Professional Services, Technology Alignment, Centralized Services, and Service Desk teams. Provide knowledge transfer to clients and internal teams following project implementation. Deploy and troubleshoot network infrastructure including switches, firewalls, wireless access points, and related equipment. Implement security controls involving identity, MFA, endpoint protection, encryption, DNS security, and related technologies as part of customer projects and onboardings. Implement and support backup and disaster recovery solutions for both cloud and on-premises environments. Assist with complex technical escalations when specialized project-level expertise is required. Meet established performance expectations for productivity, project completion, budget adherence, documentation, and overall project delivery. What Do We Need? Strong troubleshooting and critical thinking skills. A strong focus on customer service and client communication. Ability to work independently and take ownership of assigned projects. Strong time-management and organizational skills , with the ability to prioritize competing work and keep projects moving. Flexibility to work outside normal business hours when project requirements call for it, including major infrastructure migrations, cutovers, and other work that must be completed with minimal disruption to client operations. Strong understanding of Microsoft 365 , including Entra ID, Exchange Online, SharePoint, OneDrive, and Purview. Experience deploying and managing modern Windows environments using Intune and Autopilot . Experience performing Microsoft 365 migrations involving email, file shares, identity, endpoints, or other cloud platforms. Working knowledge of Windows Server and Active Directory , including how traditional environments integrate with or migrate to Microsoft cloud services. Experience with cloud and on-premises backup and disaster recovery systems . Experience implementing and troubleshooting network technologies such as switches, firewalls, and Wi-Fi. A solid understanding of IT security principles , including identity, least privilege, MFA, endpoint protection, encryption, network security, and secure configuration. Experience using AI-assisted tools to improve the efficiency, consistency, and accuracy of technical work, documentation, troubleshooting, and service delivery . Experience creating clear technical documentation, SOPs, implementation notes, and accurate project and time-entry records. Comfortable working directly with clients, vendors, and internal technical teams. A history of successfully completing technical implementations and projects. What Would We Appreciate? It would be great if you also have experience with any of the following: Previous experience working for an MSP. PowerShell scripting and automation. Azure infrastructure, hybrid environments, and on-premises server-to-cloud migration projects. Server hardware, NAS/shared storage, and Hyper-V. Meraki switching, firewalls, and wireless. Veeam, Datto, or similar backup and disaster recovery platforms. Cisco security technologies such as Duo MFA and Umbrella. Performing technical and compliance assessments and documenting findings and recommendations. Compliance and security frameworks including

HIPAA, PCI DSS, CIS

Controls, and CMMC . Network and server documentation using Microsoft Visio. Working knowledge of Autotask, IT Glue, Datto RMM, or similar MSP platforms. What We're Looking For The right person for this role is more than a strong technician. We are looking for someone who can take ownership of a project, understand the business reason behind the work, think through technical risks before they become problems, and communicate clearly with both technical and non-technical stakeholders. You should care about finishing projects correctly, not simply completing the installation. That means validating that the solution works as intended, documenting what was implemented, accurately recording the work performed, transferring knowledge to the people who will support it, and leaving the client and our internal teams in a better position than when the project started.

Pay:

$80,000.00 - $100,000.00 per year

Benefits:

401(k) 401(k) matching Health insurance Paid time off Vision insurance

Experience:

Managed Services Provider (MSP): 3 years (Required)

Project Engineering:

5 years (Required)

Work Location:

In person