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II
intone Inc
SAP Customer Service Management Architect
Job Description
Currently lives in the commutable distance from Fremont; where do you live? Solution or Lead Architect w/ SAP S/4HANA Transformation Programs, including Design/ Delivery of end-to-end service management solutions Drive solution architecture, process harmonization, and cross-functional integration across service, logistics, and finance domains Describe Deep experience:
SAP S/4HANA CS
(Customer Service) and Service Management, Field Service, end to end architecture and solution design Service order processing, contracts, and warranty management Defining scalable and integrated solutions aligned with S/4HANA best practices and clean core principles.Deep expertise:
Installed base and equipment lifecycle management Service billing and integration with finance (R2R, RAR) Strong understanding: Integration with SD, MM, and Finance processes Defining global templates and scalable service models Translate complex service business requirements into architecture designs Stakeholder engagement and executive communication skills Working in complex, multi-vendor program environments Describe Familiarity with: Advanced Field Service Management solutions (FSM) IoT-enabled service and predictive maintenance integration Exposure to PLM (Teamcenter) and MES integration scenarios Experience in subscription/service-based revenue models and warranty accounting Prior experience in program stabilization or recovery initiatives Knowledge of SAP Activate and Agile delivery framework A&D Experience (Aerospace and Defense) manufacturing nice to have for offshore resources) Describe any manufacturing or semiconductor industry software experience (capital equipment service models) Clear English, strong written and verbal communications and teamwork skillsCerts:
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What they do
An SAP Architect works with businesses to design SAP (Systems Applications and Products) computer software programs to address business needs. Completes analysis to help a business determine how SAP programs can be used or improved. Designs and implements new programs or customizes existing programs. Provides product support and training for SAP programs.
$154,050 / year median in California
+3% projected growth