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ABOUT THE ROLE

The Principal, Technology provides day-to-day operating support to the technology leader and five functional domains: Software Engineering, Data Science, IT, Networking, and Cybersecurity. This role turns organizational priorities into coordinated execution. The principal manages intake, triages requests, drives meeting sprints and progress tracking, supports governance and audit activities, improves operating processes, and gives leadership a clear view of outcomes, active work, near-term plans, and decisions needed. This is a hands-on role for an experienced technology project or program professional who can move comfortably between operational detail and executive-level priorities. The successful candidate will help create one coordinated technology organization while preserving the accountability and expertise of each domain. What You'll Do

• Serve as the day-to-day operational support to the technology leader, helping translate priorities and decisions into clear actions, owners, and follow-through.
• Manage a single intake process across the technology organization, triaging requests, routing work to the appropriate domain lead, and escalating unclear or cross-functional items for review.
• Prepare and coordinate leadership projects, agendas, decisions, action items, and follow-ups for due diligence and prioritization.
• Maintain visibility into cross-functional initiatives, dependencies, risks, and blocked work, acting as a proactive escalation point when delivery begins to slip.
• Coordinate a consistent weekly reporting cadence across the five domains, including outcomes achieved, active work, near-term plans, risks, and decisions needed.
• Support quarterly roadmap and portfolio planning by organizing inputs, applying shared prioritization criteria, and preparing recommendations for leadership decisions.
• Support technology governance, audit, compliance, and control activities by coordinating evidence, owners, deadlines, and executive responses.
• Identify recurring friction in how work is requested, prioritized, planned, communicated, and delivered, then help implement practical process improvements.
• Act as an on-demand proxy into a specific domain or issue when additional coordination, investigation, or follow-through is needed.
• Partner with the team to improve shared templates, tools, operating rhythms, and management practices over time.
• Help coordinate communications across the technology organization so teams understand priorities, decisions, changes, and expectations, as well as the wider organization.

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