Motion Recruitment Partners, LLC Apply Now Jira Adminstrator / Jira Assets / 100% Remote Remote in Remote, PA, US

• Posted 1 day ago

• Updated 2 hours ago Contract W2 On-site $40 - $55/hr Motion Recruitment Partners, LLC Fitment Dice Job Match Score™ To see how well you match this job, please log in or create an account . Once logged in, be sure to complete your profile to get the most accurate match score. Job Details Skills Actuarial Science Underwriting Finance Call Center Enterprise Software Operational Efficiency Process Optimization Operational Excellence System Administration Dashboard Reporting Configuration Management Data Quality IT Service Management Service Level Management Workflow Business Process Scripting Regulatory Compliance Microsoft Windows

SQL RDBMS

Root Cause Analysis Communication Stakeholder Management Organizational Skills Microsoft Azure ITIL Microsoft Power BI Identity Management ServiceNow Microsoft Exchange Microsoft Office Microsoft SharePoint Salesforce.com Oracle Genesys RightFax BigFix Artificial Intelligence Insurance Financial Services Health Care

RBAC SSO

Auditing Atlassian Service Management Confluence Application Support Asset Management Amazon Web Services Cloud Computing Microsoft Management JIRA Workflow Optimization Tier 2 Incident Management Problem Solving Technical Support Configuration Management Database Catalog Management Data Governance Collaboration Lifecycle Management JSON Windows PowerShell Python Change Management Documentation Actuarial Science Underwriting Finance Call Center Enterprise Software Operational Efficiency Process Optimization Operational Excellence System Administration Dashboard Reporting Configuration Management Data Quality IT Service Management Service Level Management Workflow Business Process Scripting Regulatory Compliance Microsoft Windows

SQL RDBMS

Root Cause Analysis Communication Stakeholder Management Organizational Skills Microsoft Azure ITIL Microsoft Power BI Identity Management ServiceNow Microsoft Exchange Microsoft Office Microsoft SharePoint Salesforce.com Oracle Genesys RightFax BigFix Artificial Intelligence Insurance Financial Services Health Care

RBAC SSO

Auditing Atlassian Service Management Confluence Application Support Asset Management Amazon Web Services Cloud Computing Microsoft Management JIRA Workflow Optimization Tier 2 Incident Management Problem Solving Technical Support Configuration Management Database Catalog Management Data Governance Collaboration Lifecycle Management JSON Windows PowerShell Python Change Management Documentation Show more Summary A leading insurance and financial services organization is seeking a Jira Administrator & Application Support Specialist to support and optimize its enterprise application ecosystem. This role combines hands-on administration of the Atlassian platform with advanced application support responsibilities across critical business functions including Actuarial, Claims, Underwriting, Finance, and Call Center Operations. The ideal candidate will bring expertise in Jira Software, Jira Service Management, Jira Assets (CMDB), AWS, Microsoft Intune, automation, and enterprise application support within a structured ITSM environment. This is an excellent opportunity for a technically strong professional who enjoys improving operational efficiency through automation, governance, and process optimization. The position offers significant visibility across enterprise technology teams and the chance to modernize application support practices, enhance CMDB maturity, build impactful integrations, and help drive operational excellence for business-critical systems. Candidates who thrive in complex environments and enjoy solving challenging technical problems while working cross-functionally will find substantial opportunities to make an immediate impact. Required Skills & Experience 5+ years of experience in Jira administration, application support, systems administration, infrastructure support, or related IT disciplines Hands-on administration of Jira Software and Jira Service Management Experience configuring workflows, screens, permissions, issue types, SLAs, queues, service portals, dashboards, and reporting Experience administering Jira Assets and supporting CMDB design, implementation, and governance Knowledge of configuration management practices, asset relationships, and data quality management Experience supporting enterprise applications in a formal ITSM environment Strong understanding of Incident, Problem, Request, Change, and Service Level Management processes Experience building Jira Automation rules and workflow-driven business processes Proficiency with REST APIs, webhooks, JSON, and application integrations Scripting experience with PowerShell and/or Python Working knowledge of AWS-hosted application environments and AWS WorkSpaces Experience with Microsoft Intune administration including application deployment, compliance policies, and device management Knowledge of Windows 11 enterprise environments Experience supporting SQL and relational database environments Strong troubleshooting, root cause analysis, and incident resolution capabilities Experience working with monitoring, logging, and application performance tools Excellent documentation, communication, stakeholder management, and organizational skills Ability to manage multiple priorities and work independently in a fast-paced environment Desired Skills & Experience Atlassian Certified Professional certification or strong Atlassian Cloud administration experience AWS Certified Cloud Practitioner, Solutions Architect Associate, or equivalent practical experience Microsoft Endpoint Administrator, Microsoft 365, Entra ID, Azure, or related certifications ITIL v3 or ITIL 4 Foundation certification Experience with Power Automate and Power BI Experience administering or integrating Okta, Entra ID, or other identity management platforms Experience with ServiceNow or similar enterprise service management platforms Experience supporting Exchange Online, Microsoft 365, Teams, Teams Phone, SharePoint, Salesforce, Oracle, Genesys, or RightFax Familiarity with BigFix and enterprise endpoint management solutions Experience supporting AI platforms such as ChatGPT, Claude, or Kiro Experience within regulated environments such as insurance, financial services, healthcare, or similar industries Knowledge of RBAC, SSO, access governance, and audit readiness requirements What You Will Be Doing Tech Breakdown 35% Atlassian Administration (Jira Software, Jira Service Management, Confluence, Jira Assets) 20% Application Support & Incident Resolution 15% Automation & Systems Integrations (REST APIs, PowerShell, Python) 10% CMDB & Asset Management Governance 10% AWS & Cloud Support 10% Microsoft Intune & Endpoint Management Daily Responsibilities 30% Jira administration, workflow optimization, automation development, and platform governance 25% Tier 2/3 incident response, problem resolution, troubleshooting, and user support 15% CMDB maintenance, application catalog management, and data governance activities 10% Application deployment, upgrades, release coordination, and lifecycle management 10% Integration development utilizing APIs, webhooks, JSON, PowerShell, and Python 5% Change management, CAB participation, implementation planning, and documentation 5% Knowledge article development, runbook creation, and operational documentation Employers have access to artificial intelligence language tools ("AI") that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id:

10105282

Position Id:

888441 Posted 1 day ago Company Info About Motion Recruitment Partners, LLC Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model's success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional. Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations. We're also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate. Go to company profile Create job alert Never miss an opportunity! Create an alert based on the job you applied for. Create alert Similar Jobs It looks like there aren't any Similar Jobs for this job yet. Search all similar jobs Remote jobs at Motion Recruitment Partners, LLC