EDI Integration Specialist

Position Summary:

We are seeking an EDI Integration Specialist to lead client onboarding and operational process design within our logistics and fulfillment network. This role translates complex client requirements into scalable workflows across our Warehouse Management (WMS), Order Management (OMS), and Transportation Systems (TMS). You will act as the critical link between IT, operations, and external partners to ensure seamless data flow and long-term operational performance.

Key Responsibilities Integration & Onboarding:

Lead the end-to-end process design for new client integrations, including system mapping, data flows, and EDI/API connectivity (AS2, SFTP, REST APIs).

Workflow Translation:

Convert client business requirements into detailed operational workflows, system configurations, and Standard Operating Procedures (SOPs).

Technical Support:

Manage trading partner onboarding, mapping, testing, and compliance validation. Provide production support for document flow, data transformation, and billing issues.

Process Optimization:

Analyze end-to-end processes—including order intake, inventory (846), shipping (856), and returns—to identify risks, gaps, and inefficiencies.

Cross-Functional Liaison:

Serve as the primary bridge between clients, technical teams, and warehouse operations to resolve integration issues and ensure alignment with SLAs.

Testing & Stabilization:

Lead User Acceptance Testing (UAT) and post-launch stabilization to ensure go-live readiness and operational accuracy.

Documentation:

Develop and maintain process maps, training materials, and technical specifications for all integrations.

Qualifications Experience:

5-8 years as an EDI Specialist or in a similar role within 3PL, e-commerce fulfillment, or distribution environments.

Technical Expertise:

Deep knowledge of

ANSI X12

transactions (850, 856, 846, 940, 943, 944, 945, 947, 997). Proficiency in

AS2, SFTP, FTP, VAN, REST

APIs, XML, and JSON. Experience integrating EDI with WMS, TMS, ERPs, and SaaS logistics platforms.

Operational Knowledge:

Strong understanding of warehouse operations, supply chain logistics, and project management for client implementations.

Soft Skills:

Exceptional analytical problem-solving, client-facing communication, and the ability to explain technical concepts to non-technical stakeholders.

Education:

Bachelor's degree in supply chain, Information Systems, or a related field. Core Skills Process Design & Optimization Systems Thinking & Integration Support Risk Identification & Mitigation Cross-functional Collaboration Attention to

Detail & Execution Physical and Mental Demands:

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee must be able to access all areas of the company office(s) and frequently stand, walk, use hands to feel, reach, and type with hands and arms, and talk or hear. The employee must occasionally lift and move up to 50 pounds. The employee must be able to stay seated for several hours a day. The employee must be able to pay attention to details, work under pressure and meet deadlines, solve problems, resolve conflict positively, adapt to changing conditions or duties, and communicate verbally on the phone and in person, as well as in writing.

Work Environment:

Work is performed primarily in an office environment but at times may involve working in and near company warehouses. Office-related work is primarily conducted in a temperature-controlled space, with traditional office lighting (including fluorescent lighting), as well as shared office spaces and facilities that may result in consistent and frequent noise (often louder than ambient noise), conversations among employees and customers, interruptions and other similar distractions. The employee will be required to adhere to a business casual dress code.

Attendance Requirements :

Due to the nature and scope of the essential functions, the importance of personal interactions between this position, co-workers, and customers and the availability of job-related tools, equipment and resources at work, performance of the essential functions requires regular, consistent and on-site attendance during scheduled work hours.