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InfiCare Staffing

Technical Systems Analyst

Career Insights for Technical Consultant / Analyst

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What they do

A Technical Consultant or Analyst provides information technology consulting services to businesses and organizations. Advises or manages installation or expansion of computer network systems; provides problem-solving assistance and staff training with new systems. May work independently or as part of a consulting team.

$102,177 / year median in Massachusetts

-2% projected decline

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Job Description

Technical Systems Analyst at InfiCare Staffing Technical Systems Analyst at InfiCare Staffing in Winthrop, Massachusetts Posted in 2 days ago.
Type:
full-time
Job Description:
Position:
Technical Systems Analyst Duration:
Contract Location:
Boston, MA Summary The analyst supports both homegrown and COTS/SaaS applications, resolving escalated incidents and service requests while maintaining SLA compliance and high customer service standards. The role also involves administering managed file transfer systems (MoveIT/SFTP), monitoring application performance, and driving proactive process improvements across the application portfolio.
Required Managed File Transfer:
MoveIT, SFTP, automated file transfer configuration and troubleshooting
Endpoint & Remote Tools:
SCCM, remote access tools
ITSM Platforms:
ServiceNow (preferred)
Application Monitoring:
Application performance monitoring and alerting tools
Networking:
Advanced troubleshooting across application and network domains