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T-Rex Solutions, LLC

Technical Consultant 2

Career Insights for Technical Consultant / Analyst

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What they do

A Technical Consultant or Analyst provides information technology consulting services to businesses and organizations. Advises or manages installation or expansion of computer network systems; provides problem-solving assistance and staff training with new systems. May work independently or as part of a consulting team.

$105,815 / year median in Maryland

-3% projected decline

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Job Description

Technical Consultant 2 Are you ready to make a significant impact by supporting critical national security infrastructure? T-Rex Solutions is looking for a fully cleared Technical Consultant 2 to join our dynamic team at Ft. Meade, MD in support of the Intelligence Community.

Provide unique expertise to guide the assessment of IT system objectives and concept of operations; Guides the identification of top­ level systems requirements; prepare high-level systems architecture in terms of hardware, software, database, and telecommunications components.

As lead of the Mission Management team, candidate will lead a small team that supports customers who are integrating with Enterprise and IC Attribute and Authorization services. Mission Management support will be provided to:
  • Aid development teams in understanding how to integrate and resolve issues with REST Services.
  • Support end users to resolve issues w their accesses are being granted or denied incorrectly.
The candidate will use JIRA for ticket management and will provide support in a variety of methods not limited to e-mail, chat, and phone. Ideal candidate is someone who is an analytical thinker that enjoys solving puzzles/problems.
Requirements:
  • Extensive experience with customer ICAM solutions.
  • Extensive experience resolving issues with customer ICAM solutions.
  • Experience with or knowledge of:
  • Online and telephone customer support
  • LDAP directories
  • SQL and basic database querying abilities
  • RESTful services
  • Public Key Infrastructure (PKI )
  • Ticket tracking systems (e.g. JIRA, Redmine)
  • Able to:
  • Analyze system applications and perform troubleshooting.
  • Understand and communicate complex software systems.
  • Modify confluence pages and write technical documentation to support customers.
  • Assist with educating/training customers on software capabilities.
  • Assist with understanding and defining customer needs.
  • Active TS/SCI w/ FSP required within 7 years.