Senior Principal Content Strategist, AEC, Forma Construction & Data
Autodesk
Albany, NY (In Person)
Full-Time
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Job Description
- Job Requisition ID #
- 26WD97431
- Position
- Overview
- At Autodesk, we do what no other company can: we help our customers design and make anything.
- Responsibilities
- + In close partnership with the Content Strategy Manager of the Forma Construction and Data team, define and drive the end-to-end content strategy to deliver high-quality, trusted, contextual, personalized, and AI-forward experiences at scale + Partner closely with Product, Design, Engineering, Research, Data Science, and other cross-functional roles to ensure content is integrated early and effectively into the product development process on top priorities + Architect holistic content systems and frameworks that drive coherence and shared standards across a broad portfolio while providing flexibility that accounts for nuanced needs + Guide the design of learning and onboarding experiences that are intuitive, approachable, personalized, contextual, and aligned with Autodesk's AI-forward product direction + Continuously explore and improve tools, methods, and AI-enabled ways of working that strengthen content quality, speed, innovation, and impact at scale + Develop scaling strategies including empowering partners, evolving approaches to support documentation, and leveraging AI + Design and facilitate workshops and discussions that drive ideation, build relationships, support learning, and create alignment to enable efficient execution with excellent results + Define success metrics for content quality and effectiveness and partner with cross-functional teams to evaluate and continuously improve the experience through research and iteration + Coach others and raise the practice of content strategy by modeling strong systems thinking, AI-forward ways of working, and high standards for craft and execution + Collaborate with content strategists across AEC's product teams to ensure product-specific considerations are accounted for and create cohesion across the product ecosystem + As a senior member of the AEC Content Strategy team, contribute to strategic initiatives, nurture team culture, foster learning opportunities, and mentor members •Minimum Qualifications•+ 12+ years of experience in content strategy, UX writing, conversation design, information architecture, or related disciplines in complex digital product environments + Proven experience leading content strategy for large-scale, multi-surface product ecosystems with strong systems thinking and cross-functional influence + Demonstrated ability to build scalable and measurable content frameworks, governance models, and design standards that support consistency across teams and products and quality at scale + Strong understanding of how language, interaction logic, and product behavior work together to shape trust, usability, and customer outcomes + Experience partnering closely with Product, Design, Engineering, and Research to influence product direction and deliver integrated user experiences + Excellent communication and storytelling skills, with the ability to translate ambiguity and emerging concepts into clear strategic direction + Track record of working effectively in fast-moving environments where product capabilities evolve quickly and content must keep pace + Ability to balance strategic vision with executional rigor, including developing principles, patterns, and operational approaches that scale + Expertise designing in-product onboarding and learning experiences that are engaging, personalized, and contextual and evolving on traditional support models + Familiarity with AI tools, agentic systems, and the opportunities and risks involved in designing AI-native user experiences + Bachelor's degree in English, Communications, Human-Computer Interaction, Information Design, Journalism, or a related field, or equivalent practical experience + Experience in the AEC industry + Deep expertise in conversational UX, content design for AI-driven experiences, and designing guidance that helps users navigate complex workflows + Passion for applying product design, AI, and content strategy to empower designers, makers, and builders •Learn More•About Autodesk•Welcome to Autodesk!
- Salary transparency
- Salary is one part of Autodesk's competitive compensation package.
- Diversity & Belonging
- We take pride in cultivating a culture of belonging where everyone can thrive.
Learn more here:
https://www.autodesk.com/company/diversity-and-belonging- Are you an existing contractor or consultant with Autodesk?
- Please search for open jobs and apply internally (not on this external site).
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