Are you passionate about a remarkable customer experience? Interested in working in a fun, challenging, fast paced environment? Let's talk! You might be wondering what an escape room is? It's pretty simple—and thrilling. After a video briefing about their impending adventure, teams are escorted into a themed room. The story comes alive as they search for clues, keys and codes, solve puzzles and riddles and attempt to solve the mystery, eventually leading to the escape code. They only have sixty minutes to find their freedom, so time is of the essence.

What we need:

Game masters who are responsible for the guest experience from the time a team enters Big Escape Rooms until we thank them for visiting us at the end of the game. As a game master you will be in characters for the game guests are arriving for.

Specifically a game master will:

Greet guests in character once they are checked in Accompany them to the room Brief them on the game story Answer any questions they may have Closely monitor their game via audio and video from the control room Communicate with them as needed during the game Greet them enthusiastically as they exit their game room Take a group picture and thank them for experiencing our game. Quickly reset the room for the next team. Speed and extreme attention to detail is mandatory. Greet guests energetically when they arrive Check them in via our booking system Have guests sign waivers The prime candidate will: Smile a lot, know how to have fun and enjoy interacting with people Be comfortable with large crowds Have a strong work ethic understanding that our business keeps an extremely tight schedule (being late won't cut it) Be detail oriented Have a sense of urgency Be able to independently resolve unexpected problems as they arise Be able to multi-task Have fantastic communication skills Have reliable availability and transportation Ability to handle money and record transactions Report breaks, fixes, and low inventory and inventory usage. Be comfortable with Google Drive When can I start? We are interviewing candidates now and plan on starting them within the week.

Job Types:

Full-time, Part-time Pay:

From $10.50 per hour

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person