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Breaking Point Escape Rooms

Game Master

Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
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No experience needed
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Job Description

Breaking Point Escape Rooms in Rancho Cucamonga is hiring a part-time Game Master / Guest Experience Host. This is a customer-facing entertainment job. You will welcome guests, explain game rules, monitor live escape room games, give hints when needed, reset rooms after each game, and help create a fun, professional experience for every group. We are looking for someone reliable, friendly, fast-moving, and comfortable talking to guests. This is not a job where you can hide in the back. You must be able to speak clearly, pay attention to details, and stay calm when guests need help. Responsibilities Greet guests and check them in before their escape room game Explain rules clearly and professionally Monitor games through cameras/audio Give helpful hints without ruining the game Reset rooms accurately after each group Keep the lobby, props, and game areas clean and organized Handle basic customer questions in person and by phone Help create a fun, safe, and memorable guest experience Report broken props, technical issues, or guest concerns to management Follow company procedures and arrive on time for scheduled shifts Requirements Must be dependable and punctual Must be comfortable speaking to groups Strong customer service skills Good attention to detail Able to work evenings and weekends Able to stay calm under pressure Able to follow instructions and reset rooms correctly Basic computer/phone skills Must be able to stand, walk, bend, and move around during shifts Must be legally authorized to work in the United States Preferred, but not required Experience in customer service, hosting, theater, acting, events, retail, restaurants, or entertainment Interest in puzzles, games, escape rooms, immersive entertainment, or performance Comfortable creating an energetic and fun guest experience Schedule This is a part-time position. Weekend availability is required because most escape room bookings happen on Fridays, Saturdays, Sundays, and holidays. Typical shifts may include afternoons, evenings, weekends, and school holiday periods. Pay $16.90-$22.00 per hour, depending on experience and performance. Paid training provided. About Breaking Point Escape Rooms Breaking Point Escape Rooms is a live entertainment business in Rancho Cucamonga where groups solve puzzles, uncover clues, and work together to complete immersive escape room adventures. Our team plays a major role in the guest experience, from the first greeting to the final photo. Ideal Candidate The right person is friendly, responsible, quick to learn, and cares about giving guests a great experience. We need someone who can be trusted to show up on time, communicate clearly, and keep the rooms running smoothly.
Pay:
$16.90 - $22.00 per hour Ability to
Commute:
Rancho Cucamonga, CA 91730 (Preferred)
Work Location:
In person