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D
DHL
PT Courier
Entry-Level JobVerifiedNo experience needed
Career Insights for Courier / Messenger
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Scorecard
Based on New York data
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What they do
A Courier or Messenger provides fast delivery of documents and packages to locations within a city, or provides customized long distance or international deliveries. Makes deliveries traveling by bicycle, van, truck, or plane.
$38,169 / year median in New York
+10% projected growth
Job Description
What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Delivery and Logistics Company in the world. Distinguished as No. 1 World's Best Workplace™ by Great Place to Work and Fortune Magazine DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment
- to our business, to each other and to our global communities.
Key Responsibilities:
Provides customer service, sales and operational support for the Service Center Answers phone and greets visitors Resolves billing problems in relation to the Service Center Research shipment tracking requests and provides feedback; attempts to resolve misplaced shipments Communicates with Sales/Service to resolve customer problems Assists with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, bagging, sending shipment status information, and accepting/securing over-the-counter payments Dispatches pick-up and delivery information in a timely and efficient manner; arranges daily pick-up schedules May process or prepare import/export documentation and assist in the customs clearance process in some marketsSkills & Qualifications:
High School Degree or Equivalent required Previous experience in customer service/support or related field Strong Communication Skills (both oral and written) Proficient in Microsoft Office Products (Outlook, Excel, Word) Must pass FAA, TSA, and CBP background and security checks to acquire a SIDA badge to workPhysical Requirements:
Must be able to lift seventy (70) lbs. occasionally Must be able to lift forty (40) lbs. frequently Must be able to walk, climb stairs, reach overhead, squat, bend, kneel, stoop and crouch repeatedly Employee Benefits & Incentives DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry.They include:
Non-Exempt Hourly Rate of Pay- $22.25/hourly Bonus/Incentive Programs Retirement Savings
- 401K with company match Medical, Dental, Vision, well-being programs Tuition Reimbursement Generous Paid Time Off
- Starting at 4 Weeks (PT/FT) Paid Leave Employee Discount Program Employee Assistance & Work Life Program Outstanding training opportunities DHL is an equal opportunity employer.