Lot Attendant

•Repossession Facility

SHIELD RECOVERY

Vallejo, CA Job Details Full-time $20

•$21 an hour 7 hours ago Benefits Paid training 401(k) Qualifications Computer operation Customer communication Teamwork Outdoor work experience CDL High school diploma or GED Driver's License Driving Manual transmission

Full Job Description Job Title:

Lot Attendant

•

Vehicle Recovery & Transportation Company:

Shield Recovery Location:

Vallejo, CA Job Type:

Full-Time (In-Person)

Schedule:

Monday-Friday (7:30 AM

•4:00 PM), some Saturdays and extended hours as needed Join the Shield Recovery Team Shield Recovery is a trusted repossession company based in the Bay Area, proudly serving our clients for over 11 years . We specialize in secure, professional, and fully compliant collateral recovery services. Our team works diligently to ensure the efficient recovery and handling of assets while maintaining high standards of professionalism, confidentiality, customer service, and legal compliance. We are looking for a reliable, motivated, and detail-oriented Lot Attendant to join our growing team in Vallejo. This is a hands-on position that plays an important role in the daily operation of our vehicle storage facility. You will work with our office team, customers, transport companies, and other departments to ensure vehicles and personal property are handled accurately, efficiently, and professionally. If you enjoy working with vehicles, staying busy, solving problems, and working as part of a team, this could be a great opportunity for you. Key ResponsibilitiesVehicle & Lot Operations Maintain a clean, safe, secure, and organized vehicle storage lot. Move and park vehicles in designated areas. Drive both automatic and manual-transmission vehicles. Inspect repossessed vehicles for damage and document their condition according to company standards. Take detailed photographs of vehicles and upload photos and condition reports into company software. Assist with organizing the movement and flow of vehicles throughout the facility. Prepare vehicles for transport, auction, redemption, or release. Coordinate with transport companies regarding vehicle pickups. Release vehicles to authorized transport companies and verify required documentation before releasing vehicles. Assist transporters with locating and accessing vehicles while following company procedures. Ensure vehicles are released accurately and within required timelines. Personal Property & Inventory Remove and inventory personal belongings from repossessed vehicles. Carefully document personal property according to company procedures. Take photographs and maintain accurate records of personal property. Secure and organize personal property until it is released to the appropriate customer/debtor. Assist customers with the retrieval of personal property in a professional and respectful manner. Maintain accurate personal-property records within company timelines. Customer Service Assist customers/debtors with personal property retrieval and vehicle redemption procedures. Interact professionally with individuals who may be upset, frustrated, or under stressful circumstances. Remain calm and professional while helping de-escalate difficult situations. Protect customer confidentiality and follow company policies and procedures. Provide professional service to customers, transporters, vendors, and coworkers. Office & Technology Work closely with the office team to complete required paperwork and documentation. Use computers, tablets, cameras, and company software throughout the day. Enter accurate vehicle condition reports, photographs, inventories, and other information. Learn and use new software and technology as needed. Communicate vehicle status and other important information to the appropriate departments. What We're Looking For The ideal candidate is dependable, professional, organized, and willing to learn .

You should be someone who:

Has excellent attention to detail. Can multitask in a fast-paced environment. Has strong communication and customer service skills. Can remain calm and professional during stressful situations. Is comfortable working with computers, tablets, and software. Is comfortable working around vehicles. Has a general understanding of automobiles. Can work independently while also being a strong team player. Takes pride in keeping their work area clean and organized. Is dependable and has a strong work ethic. Is willing to learn new processes and responsibilities. Is willing to learn forklift operation. Previous experience in repossession, towing, automotive, dealership, transportation, warehouse, or lot operations is a plus, but not required. We are willing to train the right person. Required Qualifications High school diploma or equivalent. Valid driver's license. Clean driving record. Ability to drive both automatic and manual-transmission vehicles. Must be able to pass a background check. Must be able to pass a drug test. Must be able to lift up to 75 pounds . Must be able to work both indoors and outdoors. Must be comfortable working with computers and tablets. Strong communication and interpersonal skills. Ability to follow company procedures and pay close attention to details. Ability to work in a fast-paced environment and handle multiple tasks at once. Strong teamwork skills. Why Work With Shield Recovery? At Shield Recovery, we understand that our employees are an important part of our success. We foster a culture of teamwork, professionalism, accountability, and continuous improvement . You'll receive hands-on training and have the opportunity to develop valuable skills in automotive operations, customer service, asset management, transportation coordination, and repossession support. We're looking for someone who wants to become a valuable long-term member of our team , not just someone looking for a job.

Pay:

$20.00

•$21.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Paid training Application Question(s): Are you available to work Monday-Friday, 7:30 AM-4:00 PM? Are you comfortable remaining calm under pressure and helping de-escalate difficult situations with customers in person? What is the best phone number to reach you? Are you willing to learn how to operate a forklift? Do you have a valid driver's license and a clean driving record? Are you comfortable working both indoors and outdoors, including rain or shine? Are you comfortable multitasking in a fast-paced environment?

License/Certification:

CDL (Required)

Work Location:

In person