Lead Care Manager (Community Health Advocate) (Field-Based — Assigned to Your Local Home County)

Company:

OverSightMD Inc.

Hiring Locations:

Santa Clara County, Monterey County, Santa Cruz County, San Benito County, and Merced County Compensation:

Starting at $28.00/hour

Job Type:

Part-Time (High need for afternoon shifts: 2:00 PM - 7:00 PM) ; Full-Time also available

Benefits:

Health Insurance, 401(k) (for full-time employees) Note to

Applicants:

OverSightMD is hiring Care Managers across multiple Central California counties. You will be assigned to work primarily within the county where you currently live to build deep, authentic connections with your neighbors. Turn Your Life Experience Into a Career That Matters Are you the person in your family who always takes grandma to her doctor's appointments? Did you have to fight to get a friend or family member the care they needed? Have you navigated the challenges of housing instability, recovery, or re-entering the community yourself? OverSightMD is looking for Lead Care Managers to join our Enhanced Care Management (ECM) team. We are looking for people with "Lived Experience"—people who have walked a mile in the shoes of the members we serve. If you are a natural advocate, a problem solver, and someone who genuinely loves to help others, we want to train you to be a professional Care Manager. Who We Are Looking For We are looking for "Community Champions." You might be a perfect fit if: You are a

Caregiver:

You have experience caring for aging parents, grandparents, or family members with disabilities. You know how hard it is to manage medications and appointments. You are an

Advocate:

You have navigated the healthcare system for yourself, a child, or a loved one. You know how to ask doctors the right questions. You Have "Lived Experience": You or a loved one have experienced homelessness, substance use recovery, the justice system, or mental health challenges. You understand the stigma and the barriers.

You Volunteer:

You spend time at food pantries, homeless shelters, church groups, or community events because you care about your neighbors. Required Skills Bilingual (Strongly Preferred): Fluency in Spanish is highly desired to help us communicate directly with the communities we serve.

Tech-Savvy:

You must have basic computer skills. You will be documenting your visits and member stories on a laptop/tablet.

Mobile & Reliable:

You must have a reliable vehicle, a valid driver's license, and auto insurance. This is a field-based role—you will be visiting members in their homes, at shelters, or in the community (mileage is paid!) . What You Will Do As a Lead Care Manager, you are the bridge between the healthcare system and the real world. Your primary job is to build trust.

Build Relationships:

Visit members where they are—whether that's a home, a shelter, or a coffee shop. Listen to their stories without judgment.

Advocate:

Go to doctor's appointments with members to ensure they are heard and understood. Connect to

Resources:

Help members find housing support, food banks, transportation, or legal aid.

Transition Support:

Help members move safely from the hospital or a nursing facility back into their own homes.

Empower:

Teach members how to manage their own health, reminding them that they are capable and worthy of care. The People We Serve You will be working with local residents across Santa Clara, Monterey, Santa Cruz, San Benito, and Merced counties who simply need a helping hand to manage their health. Most of our members are everyday people struggling with chronic conditions who need support staying on top of doctor's appointments, medications, and follow-ups.

Families, Youth & Seniors:

Helping aging parents stay independent at home or ensuring foster youth get the care they need.

Pregnant & Postpartum Moms:

Supporting healthy pregnancies and helping new moms navigate the healthcare system. Neighbors with

Chronic Health Needs:

Helping people manage things like diabetes or heart disease so they can stay healthy and out of the hospital.

Community Members Seeking Stability:

Assisting those facing housing insecurity or other life challenges to connect with the resources they need to thrive. Why Work With OverSightMD?

Meaningful Work:

This isn't just a job; it's an opportunity to change the trajectory of someone's life using the wisdom you've gained from your own experiences.

Training Provided:

We will teach you the technical parts of the job. We just need you to bring the empathy and the drive.

Competitive Pay:

Starting at $28.00 an hour.

Flexible Schedules:

Morning and afternoon shifts available (Afternoon shifts from 2:00 PM - 7:00 PM are highly preferred right now).

Real Benefits:

We offer a 401(k) and Health Benefits for full-time employees to ensure you and your family are taken care of. How to Apply Please submit your resume and a brief note telling us why you are passionate about this work. Tell us about your "lived experience"—we want to hear your story!

Job Types:

Full-time, Part-time Pay:

From $28.00 per hour People with a criminal record are encouraged to apply Application Question(s): Please send with your resume a brief description, telling us why you are passionate about this work. Tell us about your "lived experience"—we want to hear your story. Sometimes people may be hesitant to accept help. How would you encourage someone to feel comfortable receiving support? How do you learn about local resources to help others?

Work Location:

In person