Service Area - Buffalo, Monticello, and Surrounding Areas

ROLE AND RESPONSIBILITIES

Safely transport passengers to and from scheduled Non-Emergency doctor's appointments. Safely operate a van or sedan in cities and rural areas in all types of conditions. Optimize safe and efficient routes using Google/Apple Maps and our dispatching app. Safely assist passengers in and out of the vehicle and into and out of their home or clinic. Review your ride schedule for the day to ensure availability and timeliness between rides. Communicate with dispatch any schedule changes or passenger incidents.

PREFERRED SKILLS

Ability to safely drive in various weather or traffic conditions in cities or rural areas. Familiarity with Google/Apple Maps; familiarity with smartphone app technologies. Good customer service skills and able to interact with many different types of people daily. An honest desire to assist our customers and team in a friendly, understanding, and helpful manner.

GENERAL DESCRIPTION

You will be operating a sedan or minivan for the entirety of your shift bringing customers to and from scheduled, non-emergency medical appointments (such as child day-program facilities, dialysis, chemotherapy, or general wellness visits). Our customer base consists of everyone including young children riding alone to their day-programs, the physically or cognitively impaired, and the elderly. It is important that you can interact in a friendly and helpful manner with people of various ages, capabilities, and backgrounds. You will be formally trained in STS (Specialized Transportation Services) classes in-house (or provide your own certificates) including Defensive Driving, Passenger Assistance, Abuse Prevention, and First Aid. You will need to have a smart phone with data capabilities to run a scheduling and dispatching app as well as Google or Apple Maps for most of the day. General familiarity with smartphone app operation as well as doing general internet searches from a smartphone will make your job easier.

REQUIREMENTS

Valid driver's license with acceptable driving record. Pass preemployment drug screening and DOT physical. Pass a Netstudy2.0 state/federal background screening; includes fingerprinting. Smartphone with data plan capable of operating Google/Apple maps throughout the day. Commitment to scheduled availability. DOT STS trainings within 45 days of hire date (provided in-house at no cost). Fluently communicate in

English:

reading, writing, speaking, listening.

Pay:

From $16.00 per hour

Benefits:

Fuel card On-the-job training

Work Location:

In person