Ontario, CA Job Details Full-time $20 - $22 an hour 12 hours ago Qualifications High school diploma or GED Non-CDL Class C Organizational skills Defensive driving Full Job Description Job Overview The Client Transportation Driver provides safe, reliable, respectful, and timely transportation for clients from Salvation Army facilities to Social Security Administration (SSA) offices and related appointments. This role supports clients (often veterans, individuals experiencing homelessness, low-income adults, or those with behavioral health needs) in accessing essential benefits. The driver represents the organization professionally while ensuring passenger safety, dignity, and confidentiality. Essential Duties and Responsibilities Pick up clients at designated Salvation Army locations according to the daily schedule and transport them to Social Security offices (and return as needed). Operate the organization vehicle safely in compliance with all California traffic laws, defensive driving practices, and organization policies. Assist clients with safe boarding and exiting the vehicle; provide reasonable support for mobility needs (e.g., carrying light belongings, helping with steps) within the driver's physical capacity and training. Maintain accurate trip logs, mileage records, client sign-in/out sheets, and incident reports. Perform daily pre- and post-trip vehicle inspections; keep the vehicle clean, fueled, and in good working condition; report maintenance needs promptly. Communicate effectively with clients, Salvation Army staff, SSA contacts (as appropriate), and the internal team regarding schedules, delays, no-shows, or special needs. Uphold client confidentiality and maintain a calm, patient, and non-judgmental demeanor at all times. Follow emergency procedures and report any accidents, incidents, or safety concerns immediately. Complete required training and adhere to all organizational policies related to client interaction, safety, and documentation. Perform other related duties as assigned to support the transportation and client services programs.
Minimum Qualifications:
Valid California Class C driver's license Clean driving record (typically no major violations or at-fault accidents in the past 3 years; ability to pass organization and insurance MVR review). High school diploma, GED, or equivalent. Ability to pass a criminal background check (including DOJ/FBI clearance suitable for working with vulnerable populations) and drug screening if required. At least 1-2 years of driving experience; experience transporting clients or passengers preferred. Reliable transportation to report to work and ability to maintain a flexible schedule as needed. Strong communication skills, reliability, punctuality, and the ability to work independently. Physical ability to sit for extended periods while driving, assist clients as needed, and perform basic vehicle care tasks.
Environmental Requirements:
This is a client-facing role focused on supporting access to critical public benefits. Drivers are expected to treat every client with dignity and respect. The position may involve waiting at SSA offices and coordinating with multiple parties. Vehicle type is typically a passenger van. Prior experience working with veterans, individuals experiencing homelessness, or clients with mental health/substance use challenges. Familiarity with non-profit or social services environments. Exposure to clients who may be in crisis, experiencing mental health symptoms, or under the influence; requires calm de-escalation skills and professional boundaries. Join us as a Driver and become an essential part of our logistics network! Your dedication will help us deliver excellence on every mile while ensuring safety remains our top priority. This is an immediate opening. We only have few spots available. If interested, please send your resume ASAP!