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Hornes Towing LLC
Tow Truck Driver
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Job Description
Overview Join our dynamic team as a Tow Truck Driver and become a vital part of our towing assistance and vehicle recovery operations! In this energetic role, you will be responsible for safely towing, recovering, and transporting vehicles under various conditions. Your mechanical knowledge and driving expertise will ensure efficient service delivery while maintaining the highest safety standards. This position offers an exciting opportunity to work outdoors, solve mechanical challenges, and provide exceptional customer service to drivers in need. Duties Operate tow trucks, including flatbed and traditional models, to recover and transport vehicles efficiently and safely. Perform vehicle recovery towing, ensuring adherence to cargo securement protocols and safe vehicle loading procedures. Conduct basic vehicle troubleshooting, minor mechanical repairs, and automotive diagnostics to assess vehicle condition before towing. Safely load and unload vehicles onto tow trucks, following proper procedures to prevent damage or accidents. Provide excellent customer service by assisting stranded drivers with professionalism and clear communication. Maintain accurate logs of all towing activities, including details of vehicle condition, location, and recovery process. Follow all safety guidelines related to commercial truck driving, cargo securement, and operating manual transmission vehicles. Skills Proven experience in automotive diagnostics, automotive repair, or vehicle mechanics for truck drivers. Strong mechanical knowledge combined with the ability to perform minor mechanical repairs on vehicles. Valid driver's license with experience in flatbed towing. Knowledge of cargo securement protocols and safe vehicle loading onto tow trucks. Excellent conflict management skills to handle challenging situations calmly and professionally. Ability to troubleshoot basic vehicle issues quickly using automotive diagnostics tools. Exceptional customer service skills to assist drivers courteously during stressful situations. TowBook dispatching system experience Join us in delivering reliable transport assistance with energy, enthusiasm, and professionalism! We are committed to supporting your growth as a skilled Tow Truck Driver while ensuring safety remains our top priority.