A Transportation Traffic Controller monitors vehicle movement at airports, seaports, rail yards and stations, and large distribution centers. Monitors the takeoff and landing routes and schedules for airplanes at a commercial airport or military airbase. Coordinates the movement of large merchant vessels or cruise ships in and out of port.
Telecommunicator (Airport Police Dispatcher) City of St. Louis - 3.2 St. Louis, MO Job Details Full-time $47,424 - $71,110 a year 15 hours ago Qualifications Basic math Radio communication systems Data interpretation Computer skills Multi-line phone systems
Full Job Description Description Salary:
$47,424 - $71,110
Position Grade:
208
G Department:
Airport Job Type:
Full-Time (Permanent)
Examination Number:
EX1513
Location:
St. Louis Lambert International Airport (Employees assigned to St. Louis Lambert International Airport may be eligible for a commuting allowance of $180.00 bi-weekly.) This position is selected for the Hiring Incentive Program. The incentive shall be in the amount of one thousand five hundred dollars ($1500.00). The hiring incentive will be paid (if funds are available) by the Department/Division which appoints the applicant. The hiring incentive is not available to current City employees. Incumbents in this position receive calls and dispatch emergency response or repair personnel.
Essential Functions and Responsibilities:
Dispatch emergency response personnel in matters regarding emergency, fire, administrative, etc. situations. Receive incoming calls, direct callers, and provide information. Determine location and nature of complaint and record and/or enter on all self-initiated and dispatched calls into a computer system Use two-way radio to perform computer aided dispatch duties; dispatch emergency response personnel, Police, Fire, and EMS. Forward complaints to supervisor or department within the Airport Police as needed, or direct callers to other Airport departments as appropriate. Request information and validate records and complete necessary forms.
Knowledge, Skills, and Abilities:
Data Utilization:
Requires the ability to perform basic level of data analysis including the ability to review, classify, categorize, prioritize and/or reference data, statutes and/or guidelines and/or group, rank, investigate and diagnose. Requires discretion in determining and referencing such to established standards to recognize interactive effects and relationships.
Human Interaction:
Requires the ability to provide guidance, assistance and/or interpretation to others, such as coworkers and the public, on how to apply policies, procedures and standards to specific situations.
Equipment, Machinery, Tools and Materials Use:
Requires the ability to operate, maneuver and/or provide simple but continuous adjustment on equipment, machinery and tools such as a computer, two-way radio, multi-line phone, and/or materials used in performing essential functions.
Verbal Aptitude:
Requires the ability to utilize a wide variety of reference and descriptive data and information such as driver's license verification, communication report log, emergency or repair documentation, correspondence and general operating manuals.
Mathematical Aptitude:
Requires the ability to perform addition, subtraction, multiplication and division.
Functional Reasoning:
Requires the ability to carry out instructions furnished in written, oral or diagram form. Involves semi-routine standardized work, with some latitude for independent judgment regarding choices of action.
Situational Reasoning:
Requires the ability to exercise the judgment, decisiveness and creativity required in situations involving the evaluation of information against sensory, judgmental and/or subjective criteria, as opposed to criteria that are clearly measurable or verifiable.
Environmental Factors:
Work is normally performed in an office environment under generally safe and comfortable conditions where exposure to irate individuals poses a very limited risk of injury.
Physical Requirements:
Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of lifting, carrying, pushing and pulling objects and materials of moderate weight, twelve (12) to twenty (20) pounds. Tasks may involve extended periods of time at a keyboard or workstation.
Sensory Requirements:
Requires the ability to recognize and identify similarities or differences between characteristics of colors, shapes and sounds associated with job-related objects, materials and tasks, such as responding to various alarms and using radio equipment.
Other Requirements:
Must be available to work varying shifts including nights, weekends, holidays, and overtime. A ten year background investigation will be conducted in accordance with FAA regulations for positions at St. Louis Lambert International Airport. Qualifications One year of recent full-time paid dispatching experience; OR , one year of customer service experience in a call center work environment.
Certifications:
For positions at St. Louis Lambert International Airport, incumbents must obtain certifications for REJIS (Regional Justice Information System), MULES (Missouri Uniform Law Enforcement System) and NCIC (National Crime Information Center) by the end of their working test period and maintain them while employed by the City of St. Louis.
Preference:
Previous experience as a Dispatcher.
Scoring Components and Their Weights Experience and Training:
100% May be Subject to:
Background Investigation:
Pass/Fail Medical Examination:
Pass/Fail Documentation of Academic Credentials must be Submitted Upon Request When completing the Employment History and the Educational/Training History sections of the Employment Application, please be as thorough as possible when describing your education, training and experience relating to this position. Applicants will only receive credit for their experience, training and education as shown on the application. Resumes will not be accepted as a substitute to a fully completed application. Incomplete applications will not be considered. Veterans Preference Points To be eligible for veteran's preference points, the applicant must submit a copy of their DD 214 Certificate of Release or Discharge from Active Duty with the Employment Application or upon request. The Director of Personnel may, in their discretion, accept alternate documentation. City Residence Preference Points City residents who pass an examination for a position in the classified service and do not receive any other preference will receive a five (5) point preference on a scale of 100 points on the exam. An additional one (1) point shall be added to the passing score of City residents who receive any other preference on a scale of 100 points. City residents must have resided in the City for at least one (1) year at the time of filing their application to be eligible for the preference points. Accommodations If assistance with the job application is necessary based on a physical impairment, mental impairment, or otherwise, they should reach out to the Office on the Disabled with contact information. This office will not disclose any information that an applicant or employee has a disability or has discussed possible accommodations without the applicant's or employee's prior consent.
