JOB SUMMARY

The Parking Attendant is responsible for assisting with daily parking operations to ensure a safe, efficient, and positive experience for guests, staff, vendors, and event partners. This role monitors parking areas, assists visitors, enforces parking rules, supports event-related traffic flow, and works closely with security and facility operations to maintain smooth and professional parking services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Monitor parking lots and structures to ensure efficient use of spaces and smooth traffic flow.
• Assist guests with parking guidance, directions, and inquiries.
• Issue and verify parking permits, passes, and event credentials as required.
• Enforce parking rules and regulations; report violations and incidents as needed.
• Provide customer assistance, including resolving parking-related concerns in a courteous and professional manner.
• Support event parking operations by directing vehicles, managing lot availability, and assisting with traffic control.
• Conduct routine inspections of parking areas, equipment, lighting, and signage to ensure safety and readiness.
• Report maintenance issues such as malfunctioning gates, damaged signs, or lighting problems.
• Maintain accurate records of parking usage, incidents, and operational logs. Communicate with security, facilities, and event staff to coordinate parking needs.
• Assist with emergency procedures within parking areas when necessary.

QUALIFICATION

• High school diploma or equivalent required.
• Experience in customer service, security, parking operations, or event support preferred.
• Ability to work evenings, weekends, holidays, and varying event schedules.
• Strong customer service and communication skills.
• Ability to remain calm, helpful, and professional in high‑traffic or stressful situations.
• Basic computer or handheld device skills for logging information or issuing passes.
• Ability to stand, walk, and work outdoors for extended periods.
• Knowledge of traffic flow principles or parking equipment is a plus.
• Must be able to pass a background check.

KEY COMPETENCIES

Customer Service Orientation Attention to detail Problem solving and critical thinking Conflict resolution Time management and organization Teamwork and collaboration Ability to adapt to fast-changing, event-driven environments Reliability and professionalism

CERTIFICATES, LICENSES, REGISTRATIONS

Must possess a current, valid driver's license. Must have a working telephone number that can be accessed by management for business purposes.

SALARY RANGE

$17.00 hourly, non-exempt.

WORKING CONDITIONS

On-site work across the Fresno Convention Center, including Selland Arena, Saroyan Theatre, and Valdez Hall.

PHYSICAL DEMANDS

The physical demands described here are representative of those required to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities. While performing duties, employees may be required to work both indoors and outdoors. Must have the physical ability to maneuver around facilities, including walking and/or standing for up to 8-10 hours daily, and using stairs within all four venues. Occasionally required to lift and/or move up to 50 pounds. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.