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The Bristol Hotel San Diego

Front Desk/Valet Position

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Job Description

Front Desk/Valet Position The Bristol Hotel San Diego San Diego, CA Job Details Part-time $19 an hour 1 day ago Qualifications Spreadsheets Basic math In-person customer service High school diploma or GED Driver's License Data entry Cleaning Valet driving Productivity software Full Job Description
THE OPPORTUNITY
We are looking for Front Desk/Valet Position to join our team at Bristol Hotel San Diego. ___________________________________________________________________ Key Job Responsibilities Balance all daily work for the hotel. Post and balance charges in a timely and efficient manner. Handle all computer end of day issues and problems that might occur throughout the shift. Reconcile cash and credit card system to daily transaction list from rooms. Knowledge of accounting operations to include all aspects, such as accounts, receivable, payroll, etc. Ability to access and accurately input information into a computer using Excel software and other various software programs. Basic mathematical and calculator skills to prepare mathematical calculations without error.
Proficiency in operating office machines:
calculator/10-key by touch, copier, fax, telephone, and computer systems. Must possess the ability to post and balance large amounts of charges efficiently and accurately. Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within the initial training period after the employee begins work. Maintain an open line of communication between guests, team members hotel management, and hotel ownership. Accurately complete and transmit daily management and accounting reports and supporting documents. Checking guests in and out of the hotel in an efficient, courteous, and professional manner. Ensuring that special requests made by guests are noted and fulfilled. Communicating with all departments regarding in house VIPs and any special requests or needs. Interact with hotel associates professionally, assisting other departments with necessary information. Professionally answering the telephone and assisting guests with any questions, directions, etc. Managing and resolving all guest complaints and compliments professionally and courteously. Listening and responding to guest inquiries using a positive, clear speaking voice. Maintaining an up to date working knowledge of all property amenities, as well as, any special events. Auditing all charges and postings and correcting work, as necessary. Processing, formatting, and distributing daily reports and processing all payments according to hotel requirements. Responding to guest needs promptly. High school degree or equivalent. The ideal candidate will have at least one (1) to two (2) years of Valet experience, preferably in a hotel/resort. Direct traffic in the parking area as needed and assist guests in entering and leaving the parking lot. Collect and accurately label keys belonging to guests to ensure their proper return. Operate vehicles safely and responsibility Ensure parking areas/levels are secure, safe, and clean always, and immediately give report of any observed security problems, unauthorized personnel, or safety/vehicle hazards to the supervisor or manager. Ensuring that special requests are noted and fulfilled. Communicating with all departments regarding in house VIPs and any special requests/needs. Support safe work habits and a safe working environment at all times. Maintain knowledge of emergency and safety procedures. Interacting with hotel associates in a professional manner, assisting other departments with necessary information. Professionally answering the telephone and assisting guests with any questions, directions, etc. Managing and resolving all guest complaints and compliments professionally and courteously. Listening and responding to guest inquiries using a positive, clear speaking voice. Maintaining an up to date working knowledge of all property amenities, as well as, any special events. Correctly posting all charges to guest's folios, as necessary. Responding to guest needs promptly. Job Qualifications & Requirements Must meet Valet Driver Guidelines Must have valid drivers license and at least 5 years of driving experience. Pleasant demeanor. Enjoy working in a fast-paced environment. Strong computer skills, with operational knowledge of Microsoft Office Suite. Positive, upbeat individuals who can deliver total guest satisfaction. Ability to handle stressful situations in a calm, professional manner. Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice. Must be willing and available to work weekdays, weekends, and holidays. Must be willing to work a flexible schedule, including A.M. and P.M. shifts. Keep in mind that the hospitality business functions seven (7) days a week, twenty-four (24) hours a day. Can work independently
Note:
This brief job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this posting are the minimum levels of knowledge, skills, or abilities. While we wish to thank all applicants for their interest in this employment opportunity, only those qualified candidates will be contacted for an interview. Thank you and good luck with your job search! Kamla Hotels is an
Equal Opportunity Employer Pay:
$19.00 per hour
Work Location:
In person

Benefits

  • Dental Insurance