Location:

Lyon Oaks Golf Course in Wixom, MI Love golf, working with people, and being part of a fast-paced recreation environment? Oakland County Parks is looking for friendly and dependable Golf Course Pro Shop Workers to join the team at Lyon Oaks Golf Course in Wixom. In this customer-focused role, you'll help create a great experience for golfers from the moment they arrive—checking in guests, scheduling tee times, assisting with merchandise and equipment rentals, and supporting daily golf course operations. This is a great opportunity for someone who enjoys interacting with people, working as part of a team, and spending their workday in a golf and recreation environment. What you'll do: Welcome golfers and provide friendly, helpful customer service in the Pro Shop Schedule tee times and process purchases, rentals, and other transactions using a point-of-sale system Assist with merchandise sales, inventory, golf cart rentals, and equipment Clean, stage, and organize golf carts for customer use Help maintain a clean, organized, and welcoming Pro Shop Serve as a starter/ranger when assigned, helping manage the pace of play and promoting course rules and etiquette Assist golfers with questions or concerns while they're on the course Depending on assignment, assist with food and beverage service in the grill room, concession area, or beverage cart• Why you'll love it: Work in the golf environment at Lyon Oaks Golf Course Meet and interact with golfers and guests throughout your shift Gain experience in customer service, retail, recreation, and golf course operations Enjoy a position with a variety of responsibilities rather than doing the same thing all day Work alongside a team focused on creating a great experience for every guest Build valuable skills in customer service, point-of-sale systems, teamwork, and recreation operations Must be at least 18 years old to work in the Grill Room and serve alcoholic beverages. If you're friendly, dependable, and enjoy golf and working with people, we'd love to have you join the Lyon Oaks Golf Course team! Minimum Qualifications

EXPERIENCE, TRAINING, KNOWLEDGE, SKILLS & ABILITIES REQUIRED MINIMUM QUALIFICATIONS

Must have passed their 18th birthday

NOTE:

This role is assigned to Golf Course Pro Shop, Grill rooms or Beverage Cart, so Employee must have passed their 18th birthday, per the State of Michigan, due to the sale of alcoholic beverages. Pass the complete examination, including the employment medical, established for this classification.

ADDITIONAL DESIRABLE QUALIFICATIONS

Reasonable knowledge of customer service interactions and ability to communicate with others. Some knowledge of the use of elementary hand and power tools. Reasonable knowledge of and ability to practice standard safety techniques. Reasonable ability to perform routine, repetitive, and/or manual tasks. Reasonable ability to maintain personal cleanliness and a presentable public appearance. Reasonable ability to follow standardized oral and written instructions. Reasonable ability to work and cooperate in a team effort, when necessary, to successfully complete an assignment.

WHEN ASSIGNED TO A GOLF COURSE

Pro shop duties include waiting on customers, the sale, inventory, and notification for purchases of articles, and helping to maintain the pro shop in a neat and orderly manner. Processes transactions in person and over the phone on a point-of-sale computer system including renting golf carts, lockers and other equipment, scheduling tee times in person and on the phone, and announcing tee time launches. Provides customer service to golf course guests such as assisting with the sale of pro-shop merchandise. Cleans, stages golf carts for customer use and returns them to the cart barn after use. May assist guests with food and beverage services at the grill room, concession, and beverage cart locations, taking food and beverage orders, preparing, and serving orders in a courteous manner and recording the transaction into the parks software to provide an accurate sales receipt. May assist on the golf course as a starter/ranger to manage the flow of traffic and ensure that players follow the rules and etiquette of the course. May also provide customer service to players with any issues they may have while on the course

MUST BE 18

to work in a Grill Room and serve alcoholic beverages.

ADDITIONAL DUTIES AND RESPONSIBILITIES

Answers public inquiries regarding other County parks. Performs the duties of part-time seasonal employees in various classes when necessary.

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS

Ability to communicate to accurately convey information Ability to operate equipment as assigned to complete work duties including but not limited to computers, phones, and hand tools or custodial equipment

WORKING CONDITIONS

Work is performed in an outdoor environment with exposure to heat, cold and other weather elements.

IMPORTANT NOTE

The primary purpose of this job description is to set a fair and equitable salary range for this job classification. Generally, only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties and responsibilities will be assigned by the supervisor. Additional Minimum Qualifications Union•If applicable EEO Statement We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender identity, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Inclusion Statement Oakland County is committed to welcoming applicants from all backgrounds, including those with prior convictions, as we believe in providing equal opportunities for all. We value the unique perspectives and experiences each individual brings to our team and are dedicated to fostering an inclusive, supportive workplace. If you have the skills and qualifications for the position, we encourage you to apply. All candidates are evaluated based on their ability to meet the job requirements, legal obligations and thrive in our organization. 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