Driver Trainer

Driver Trainer BAC Transportation - 4.0 Anchorage, AK Job Details Full-time 16 hours ago Qualifications Employee onboarding Vehicle inspections Computer literacy Greeting customers English Mid-level Performing regular vehicle safety checks Customer inquiry handling GPS Fleet management DOT (Department of Transportation) regulations Driver's License Mentoring Instructor-led training (training delivery method) Equipment maintenance Technical skills instruction Onboarding process management Crew management Communication skills Technical Proficiency Safety protocol implementation Performance evaluation Full Job Description The Driver Trainer serves as a dual-role professional responsible for the safe, punctual transport of contracted clients and the field-based instruction of new driving staff. You will act as the primary point of contact for high-priority crew movements while ensuring all company safety protocols, DOT regulations, and service standards are modeled and taught to trainees. This role requires a balance of elite driving skills, logistical coordination, and mentorship.

Key Duties & Responsibilities Driver Trainer & Leadership Functions Onboarding & Mentorship:

Conduct "ride-alongs" with new hires to evaluate driving skills, route knowledge, and customer service etiquette.

Technical Training:

Train staff on the DriverAnywhere.net platform, electronic logging, and flight-tracking protocols.

Evaluation:

Provide objective feedback to management regarding trainee progress and readiness for solo duty.

Safety Advocacy:

Actively identify and report traffic hazards (construction, weather, accidents) to the fleet to ensure collective safety.

Transport & Operational Duties Safe Transit:

Execute contracted trips in a lawful, professional, and timely manner.

Client Relations:

Greet clients within 30 seconds of contact; handle questions and concerns with immediate professionalism.

Logistics:

Monitor real-time flight statuses and shift schedules via company software to ensure zero-lag pickups.

Financial Integrity:

Securely collect client payments and protect sensitive customer financial/identifying information.

Fleet Maintenance:

Perform daily "clean and tidy" inspections (inside/out); fuel vehicles and report mechanical issues to management immediately.

Trailer Proficiency:

Master the ability to back cars/vans with trailers in high-pressure or tight-clearance environments.

Required Skill Set Stress Management:

Ability to maintain total composure during emergency situations or high-volume peak periods.

Spatial Awareness:

Exceptional eyesight, hearing, manual dexterity, and coordination.

Technical Literacy:

Ability to quickly learn and navigate GPS systems, driver confirmation software, and email.

Limited Assistance Protocol:

Understand and strictly follow "no-lift" policies (offering only a hand for assistance) unless a client is in a wheelchair.

Local Knowledge:

A strong memory for Anchorage-area destinations, routes, and "shortcut" contingencies for weather/traffic events. Work Environment & Physical Demands Work is performed in a fast-paced, team-oriented environment headquartered in Anchorage.

Tobacco-Free:

All vehicles and facilities are strictly smoke-free.

Shift Work:

Shifts are typically 8 hours, 40 hours per week, but operate within a 24-hour window.

Nature of Work:

Includes long periods of sitting, punctuated by bursts of high physical activity (loading luggage/cargo) and high-stress decision-making.

Note:

Training sessions may occasionally occur outside of your standard shift hours and are a required condition of employment. To be successful in this role, you must demonstrate a mastery of professional driving and the ability to coach others.

Minimum requirements include:

Licensing:

Valid Driver's License with a clean driving record; must obtain and maintain a DOT Medical Examiner's Certificate (Health Card).

Compliance:

Ability to pass pre-employment and ongoing random Drug and Alcohol screenings.

Communication:

Full professional proficiency in English (reading, writing, and speaking).

Physicality:

Ability to lift up to 70 lbs regularly and sit for extended periods.

Disposition:

A "Safety-First" mentality, high emotional intelligence, and a sincere desire to provide 1st-rate customer service.

Availability:

Total flexibility is required. This is a 24/7 operation; weekends, holidays, and overtime are mandatory.