Job Summary:
The Shuttle Driver will operate the RISEFX shuttle van (commercial, 15-passenger) to provide safe and timely transport between clients' home or work and the SEARHC Comprehensive Addiction Services Program at RISE Wellness Center for appointments and treatments.
Supervisory Responsibilities:
Duties/Responsibilities:
- Drives clients to appointments and treatments at SEARHC Comprehensive Addiction Services Program at RISE Wellness Center.
- Displays and maintains the highest level of customer service and professionalism to all clients, staff, and coworkers.
- Assists clients, as needed, ensuring a safe and comfortable transport experience.
- Maintains a professional appearance, to include company issued attire.
- Uses good judgment and practices safe driving skills to keep a timely shuttle route. Depending on route, may pick up/drop off several clients.
- Coordinates daily shuttle dispatch with SEARHC and keeps a record of client pick up points/times and drop off points/times.
- Uses RISEFX shuttle phone (with hands-free device) to communicate with clients and SEARHC regarding dispatch instructions and updates.
- Maintains daily mileage and fuel logs at the beginning and end of every shift.
- Assures shuttle van is properly cleaned and inspected at the beginning and end of every shift.
- Notifies supervisor of any servicing the shuttle van may require.
- Completes other reports, inspections, and documentation assigned by supervisor.
- Immediately report any accident or incident to supervisor; complete documentation as required.
- Assist with light, general housekeeping and groundskeeping in and around RISE Wellness Center, focusing on client-facing areas, as directed by supervisor.
- Performs other duties as assigned.
Required Skills/Abilities:
- Strictly uphold confidentiality.
- Must be reliable and able to promptly start work at 5:00am.
- Capable of multi-tasking, operating in a fast-paced environment, problem solving, working independently, and remaining calm in urgent situations.
- Possession of the patience and tact necessary for direct contact with clients.
- Skill in operating a computer and mobile phone.
- Ability to pass a background check, drug screen, and driving record review.
Education and Experience:
- Must hold a current, unrestricted Alaska driver's license and have a clean driving record.
- High school diploma or equivalent required.
- Prior experience as a driver or experience in transport, medical, and/or customer service preferred.
- Satisfactory completion of company training in client services, HIIPAA, and safety, or demonstrated competence based on previous employment experience.
Physical Requirements:
- Ability to sit for extended periods.
- Ability to lift, carry, push, and pull up to 50 pounds.
- Frequent walking and standing.
- Ability to perform considerable bending, reaching, stooping, and kneeling.
- Hearing and vision abilities within normal range (corrected) to drive safely, observe, and communicate with clients, staff, and coworkers.
- Using hands and fingers for tasks like grasping and operating vehicle and equipment controls.
- Exposure to a variety of weather conditions.
Pay:
$23.00 - $26.00 per hour
Benefits:
401(k) AD&D insurance Dental insurance Health insurance Life insurance Vision insurance
Location:
Ketchikan, AK 99901 (Preferred)
Work Location:
In person