Warehouse Workflow Coordinator

Job Description:

Warehouse Workflow Coordinator Position Summary The Warehouse Workflow Coordinator is responsible for designing, optimizing, and enforcing warehouse workflows to ensure operational efficiency, inventory accuracy, and scalability. This role uses data-driven insights to improve material flow, eliminate inefficiencies, and maintain strict adherence to company processes. The coordinator plays a critical role in ensuring all warehouse activities are executed accurately within the ERP system and aligned with company goals. Key Responsibilities 1. Continuous Improvement (Logistics Architecture) Design and continuously refine picking paths, bin organization, and material handling workflows. Develop, document, and enforce SOPs and Work Instructions (WIs). Drive process improvements to increase efficiency and reduce waste. 2. Data Analytics (Inventory & Flow Review) Analyze ERP data to monitor inventory accuracy, stock levels, and picking velocity. Conduct and validate cycle counts to ensure system-to-physical alignment. Identify trends and provide actionable recommendations to improve inventory flow. 3. Problem Solving (CAPA Root Cause Analysis) Lead Corrective and Preventive Action (CAPA) initiatives for warehouse-related issues. Investigate and resolve systemic logistics failures, including recurring shortages and damaged inbound freight. Implement corrective actions and monitor effectiveness to prevent recurrence. 4. Supply Chain (Vendor Escalation) Utilize CAPA data to support escalation of vendor and purchasing issues related to material failures. Collaborate with internal teams to ensure supplier accountability and resolution of upstream issues. Track and report supplier performance impacting warehouse operations. 5. Talent Management & Enforcement Provide data-driven recommendations for hiring, performance management, and disciplinary actions. Enforce adherence to workflows, SOPs, and company policies across all warehouse personnel. Monitor workforce performance and escalate issues when standards are not met. Ensure all employees are trained and compliant with operational requirements. 6. Operations (Capacity Planning) Forecast warehouse space, labor, and equipment needs based on production schedules. Adjust workflows and staffing coordination to align with demand. Identify and escalate capacity constraints proactively. 7. System Compliance & Execution Ensure all warehouse personnel accurately task in and task out of NetSuite for all assigned work. Enforce real-time ERP usage and data accuracy across all warehouse operations. Audit system transactions to ensure alignment with physical inventory and workflow execution. Hold team members accountable for compliance with system and process requirements. 8. Leadership (Strategic Alignment) Ensure warehouse workflows scale to support company revenue and growth targets. Drive consistency, accountability, and standardization across warehouse operations. Act as a liaison between warehouse staff and leadership to ensure alignment with organizational priorities. Qualifications Bachelor's or Associate degree in Supply Chain Management, Logistics, Business Administration, or a related field (GED plus extensive relevant experience may be considered in lieu of a degree) Experience in warehouse operations, logistics coordination, or process improvement Strong analytical and problem-solving skills Experience with ERP systems (NetSuite preferred) Proven ability to enforce processes and drive accountability Strong organizational and communication skills Additional Expectations Demonstrate ownership and accountability for workflow execution and results Enforce company policies, procedures, and operational standards consistently Maintain high standards of documentation, accuracy, and process discipline Drive measurable improvements in efficiency, compliance, and performance Lead by example in execution, teamwork, and continuous improvement