Zone Manager - DRP Implementation

Description Zone Manager•DRP Implementation (North Central Region and Northeast Region) The Zone Manager•DRP Implementation primary responsibility is to coach and train the DRP Implementation Managers on GM's Digital Retail Platform strategy, process and platform while also directly supervising the teams located in North Central and Northeast regions.

Key Responsibilities:

Reporting to the Director•DRP Implementation, the Zone Manager•DRP Implementation is responsible for the following tasks: Develop team capability in GM's Digital Retail Platform strategy, process, and platform. Coach and train DRP Implementation Managers to strengthen platform knowledge, improve implementation efficiency, and drive adoption of best practices. Lead day-to-day team management, including direct supervision of DRP Implementation Managers across multiple SSM regions. Establish, monitor, and improve team KPIs to measure DRP implementation success and overall team performance. Provide insights into the team on DRP utilization and dealer activities. Build consistency across regions by standardizing implementation processes, playbooks, and performance expectations. Provide feedback and insights into DRP Directors, Divisional Leadership and GM Sr. Leaders on DRP Implementation. Assist in the management of various external partners who contribute to the ongoing construction and support of the DRP and DRP Implementation. Inform dealers and divisional field personnel of DRP Implementation progress and key areas such as training. Facilitating Field and Regional Office employee DRP immersions and updates Sharing Best Practices Participate in periodic market and dealership visits with divisional Field Teams to create engagement in Digital Retailing and DRP.

Leadership Behaviors:

Driven sales, service, and marketing professional that excels in a fast-paced, dynamic environment Proven track record of \