Administrative Assistant 1, Full-time, Permanent

Administrative Assistant 1,

Full-time, Permanent Category:

Classified

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Department:

OAA

• Digital Learning, Innovation and Strategy

Locations:

Saratoga Springs, NY

Posted:

May 11, 2026

Closes:

Open Until Filled

Type:

Full-time Ref. No.: 1600

Salary Type:

Annually Position 

ID:

200346

About Empire State University:

Founded in 1971 as the innovative campus of the State University of New York (SUNY), Empire State University empowers learners from diverse backgrounds to achieve their educational goals. We have decades of experience providing educational access through online teaching and learning, individualized instruction, mentoring, and prior learning assessment. We build on our students' experiences to promote their growth and drive upward mobility and economic development in New York state and beyond. SUNY Empire's 105,000 alumni are teachers, nurses, entrepreneurs, and leaders in their communities and their fields. Visit www.sunyempire.edu and follow us on social media SUNY Empire is committed to creating a multicultural, inclusive academic and work environment. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that having diverse faculty and staff is critical to academic excellence and prepares students to live and work in an increasingly global world.

Job Description:

The Administrative Assistant 1 will perform office support and clerical work for the Office of Academic Affairs

• Empire Online In order to maintain a welcoming environment for prospective students, students, community members, and visiting university staff, the duties of this position include, but are not limited to: Conduct course setup checks to ensure readiness and accuracy Provide support for TDX ticket triage and resolution Support digital accessibility requests Administrative processing including travel requests and data entry Monitor and manage departmental inboxes and calendars Provide excellent customer service, including telephone, e-mail or in person inquiries Provides building coverage for receptionist in the shared rotation Actively participate in university activities

Requirements:

Minimum Qualifications:

Candidates must have permanent appointment in an Administrative Assistant 1 New York State classified position (or be eligible for transfer) or be reachable for appointment on the current NY State Civil Service eligible list for Administrative Assistant 1. OR Candidates must have permanent appointment in an Administrative Assistant 1 New York State classified position (or be eligible for transfer) or be reachable for appointment on the current NY State Civil Service eligible list for Administrative Assistant Trainee 1. OR For Administrative Assistant Trainee 1 or 2: one year of permanent service in a title eligible for transfer under Section 70.1 of Civil Service Law. For full details on the Administrative Assistant Traineeship program, go to the following link: https://www.cs.ny.gov/ssd/Manuals/SPMM/GIBS/GIB19-07.cfm

NON-COMPETITIVE MINIMUM QUALIFICATIONS

(NY HELPS): Administrative Assistant 1, (Salary Grade 11) NO Traineeship / no coursework requirements: Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.

Work Hours:

Monday

• Friday
• 8:30am
• 5:00pm

Work Address:

 1

Union Avenue, Saratoga Springs, NY Additional Information:

Salary:

SG-11 $47,695

• $58,447 Empire State University is an Equal Opportunity Employer.