Administrative Assistant / Office Manager

Job Description Job Title :

Administrative Assistant /

Office Manager Job Objective :

This position supports Tri-Township Water's daily operations by managing customer accounts, billing, payroll, and office functions, while ensuring compliance with financial and regulatory requirements. We are seeking a detail-oriented professional who can provide excellent customer service as an Administrative Assistant, with the opportunity to advance into the Office Manager role. Key Responsibilities Financial Management

• Manage accounts payable and receivable, process payments, and verify invoice accuracy.
• Prepare and reconcile monthly financial statements; ensure bank and general ledger accuracy.
• Maintain accurate payroll records, manually calculate employee hours and overtime, process payroll, and track sick/vacation days.
• Administer employee benefits, including insurance, retirement plan, and leave.
• File all required federal and state tax payments and reporting (941, sales tax, withholding, quarterly reports).
• Collaborate with the auditor to prepare compliance documents, year-end reports, W-2s, and 1099s.
• Track company assets, inventory, and CD renewals. Customer Service & Billing
• Serve as the first point of contact by answering phones and assisting customers with account questions or service needs.
• Process and record payments received through mail, walk-ins, ACH, and online portals.
• Maintain and update customer records, including billing system entries, work orders, and water tap accounts. Office & Administrative Management
• Assist the Utility Manager with insurance and auditor bids; present information for board review.
• Prepare board meeting agendas, financial reports, and assist with election procedures when necessary.
• Prepare and manage all required year-end reports and filings.
• Work closely with auditor to ensure all financial record, reports, and compliance documents are accurate and up to date. Required Skills & Knowledge
• Experience in accounting, payroll, business administration, and financial management.
• Highly detail-oriented, dedicated to accuracy, and maintain an organized office environment.
• Strong computer, problem-solving, and communication skills.

Job Type:

Full-time Pay:

$20.00 - $24.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person