Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
RH
Robert Half
Collections Specialist
Entry-Level JobVerifiedNo experience needed
Career Insights for Collections Specialist
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Michigan data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
$42,987 / year median in Michigan
-24% projected decline
Job Description
We are seeking a customer-focused Collections Specialist to join a well-known manufacturer in Byron Center, MI. The ideal candidate will be responsible for managing outstanding accounts through proactive phone calls and email follow-up while maintaining strong client and vendor relationships. This role requires excellent communication skills, professionalism, and a commitment to providing outstanding customer service while ensuring timely payment of outstanding balances.
Key ResponsibilitiesContact customers regarding past-due invoices through phone calls and email correspondence.
Manage collection efforts while maintaining positive customer relationships.
Follow up on outstanding balances and negotiate payment arrangements when appropriate.
Research and resolve billing discrepancies, payment issues, and account disputes.
Communicate with vendors, customers, and internal departments to ensure timely resolution of account concerns.
Document collection activities, conversations, and payment commitments accurately.
Monitor accounts receivable aging reports and prioritize collection efforts.
Process and apply customer payments as needed.
Provide exceptional customer service while balancing collection goals.
Assist with account reconciliations and reporting activities.
Key ResponsibilitiesContact customers regarding past-due invoices through phone calls and email correspondence.
Manage collection efforts while maintaining positive customer relationships.
Follow up on outstanding balances and negotiate payment arrangements when appropriate.
Research and resolve billing discrepancies, payment issues, and account disputes.
Communicate with vendors, customers, and internal departments to ensure timely resolution of account concerns.
Document collection activities, conversations, and payment commitments accurately.
Monitor accounts receivable aging reports and prioritize collection efforts.
Process and apply customer payments as needed.
Provide exceptional customer service while balancing collection goals.
Assist with account reconciliations and reporting activities.