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Fifth Third Bank, National Association
Lead Analyst, Insights & Analytics - Collections
Career Insights for Collections Analyst
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Based on Ohio data
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What they do
A Collections Analyst communicates with clients to provide support and follows up on outstanding payments. Prepares and reviews reports about collection accounts and monitors collection of over-due accounts. May also analyze credit risk and recommend credit extension.
$48,875 / year median in Ohio
-11% projected decline
Job Description
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Position not available for immigration sponsorship. This is primarily an onsite role, with an expectation of four days in the office each week.
GENERAL FUNCTION
Leads in the analysis of data activities and engagement across the assigned organization. Responsible for developing reporting, analytics, metrics and key performance indicators while also providing in-depth analysis and recommendations for improving/enhancing line of business performance. Focus on providing value-added analysis and recommendations to support business growth. Serves as a strategic thought-leader; bridging the gap between business processes and data analytics solutions. Assist in leading the education and development of less experienced staff. Plays a crucial role in providing valuable data-driven insights and recommendations to optimize business performance, drive strategic initiatives, and solve complex business problems. Works with diverse data sets, collaborates with cross-functional teams, and makes a significant impact on our organization's success. Works mostly self-directed, with minimal supervisory oversight. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.ESSENTIAL DUTIES AND RESPONSIBILITIES
Lead complex data analytic engagements, including and requesting access to data, recommending and designing test strategies, and documenting business results and procedures performed. Strong in understanding analytic opportunities and scoping and delivering work across multiple departments. Continue to deepen business knowledge to support data analytics product development- including understanding the financial needs of businesses and the complete sales lifecycle through servicing and relationship management.
SUPERVISORY RESPONSIBILITIES
none/may varyMINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Bachelor's degree in Computer Science, Management Information Systems, Business Analytics, Statistics, Mathematics, Economics, Engineering, Finance, or related field, or equivalent experience. Certifications preferred. Typically, minimum 6 years in banking, financial services, or similar background. Typically, minimum 6 years data analytics experience. Advanced in data analytics tools, languages, and methodologies such as SAS, SQL, R, Python, Tableau, Excel, or Power BI; can write complex SQL queries against a variety of data sources and perform advanced data discovery. Ability to review, analyze, gain insights, and present conclusions and recommendations from complex qualitative and quantitative datasets into solutions. Comprehensive understanding of collections metrics, reporting standards, and reporting experience strongly preferred. Exceptional analytical and research skills, with the ability to gather information quickly and to synthesize into actionable information. Experience performing advanced data discovery techniques such as exploring system tables and identifying necessary data. Strong interpersonal skills and ability to work across departments to achieve mutually beneficial results. Strong written and oral communication skills; ability to present information succinctly and visually in PowerPoint. Self-motivation and self-starter skills, proactive, and able to work independently with limited supervision. Demonstrated ability to translate business requirements into solutions utilizing a customer-friendly approach. #LI-BP1 Lead Analyst, Insights & Analytics- Collections At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other.
com Careers page at:
https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.LOCATION
- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes
- no matter how they are submitted
- will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.