Collections Specialist - Bi-Lingual Plymouth Meeting, PA. - This is an Office-Based Position The Collections Specialist is tasked with proactively managing delinquency, reducing company charge-offs, and optimizing fee income collections within an assigned account portfolio. As a Collections Specialist, you will oversee all servicing functions for the accounts in your portfolio, including but not limited to conducting collection calls, enforcing late fees, processing payments, issuing invoices, and delivering exceptional customer service to all account holders.
Knowledge, Skills and Abilities Requirements:
Fluency in Spanish required College degree in business preferred, or equivalent experience 5+ years collection experience in either a bank or finance company environment, or equipment leasing company Knowledge of leasing, leasing accounting system or equipment finance preferred Working knowledge of Word, Excel, and Outlook required Ability to interact with, and provide excellent customer service to, both external and internal customers Excellent oral and written communication skills Detail oriented, with strong organizational and negotiation skills
Job Type:
Full-time Pay:
$60,000.00 - $70,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance