Billing Specialist

Job Category:

Finance

Requisition Number:

BILLI001555

ing Details

ed: August 31, 2026

Full-Time

On-site

Locations

Showing 1 location

West Des Moines, IA 50266, USA

Job Details

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

Process customer billing and ensure the timely and accurate distribution of invoices.

Maintain and utilize accounting and billing systems to process financial information, update customer billing records, and ensure accurate invoicing and account management.

Work closely with sales, service delivery, and cross-functional teams to review customer agreements, ensure accurate contract and billing system setup, validate billing requirements, and resolve issues that may impact the accurate and timely invoicing of customers.

Demonstrates ability to work independently as well as work effectively in a team environment.

Communicate directly with customers via phone, email, and other correspondence channels to address invoicing inquiries, research and audit account activity, and resolve billing discrepancies in a timely and professional manner.

Contribute to a cooperative team environment in which cross functions are assumed as necessary in order to meet department deadlines and goals.

Deliver exceptional internal and external customer service by building collaborative relationships, providing accurate and timely support

Other duties as assigned

EDUCATION, TRAINING, AND EXPERIENCE

Required

Associate's degree in finance or accounting or equivalent and at least three years' related experience.

Minimum two years' billing and software experience

REQUIRED SKILLS

Effective analytical, research, and problem-solving skills.

Strong organizational skills with exceptional attention to detail and accuracy.

Excellent interpersonal, written, and verbal communication skills.

Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Self-starter who can produce expected results with minimal supervision.

Ability to adapt to changing priorities and perform a variety of tasks, often with short notice.

Ability to make sound decisions using available information and established procedures.

Proficiency in interpreting customer agreements, billing requirements, and invoice documentation.

Strong customer service skills with the ability to professionally resolve billing inquiries and disputes.

Ability to research and reconcile billing discrepancies through account analysis and system review.

TOOLS, EQUIPMENT, AND SOFTWARE

Must be able to proficiently operate a Windows PC and Microsoft Office applications, including Excel, Word, Outlook, and Teams.

Proficiency in data entry, document management, and electronic record-keeping systems.

Ability to learn and adapt to new software applications, billing platforms, and system enhancements.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Primarily indoor work in an office environment requiring long periods of sitting

Frequent utilization of manual dexterity and visualizing of a computer screen

No unusual physical requirements

Equal Opportunity Employer

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