Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
RH
Robert Half
A/R-Collections Specialist
Career Insights for Billing Specialist (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Louisiana data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Billing Specialist performs administrative work at financial institutions and banks that handle bills, receipts, and invoices. Manages the status of client accounts and tracks financial records, charges, and receipts of the accounts.
$42,002 / year median in Louisiana
+2% projected growth
Job Description
We are looking for an A/R-Collections Specialist to support accounts receivable activities for a legal organization in New Orleans, Louisiana. This role focuses on reviewing client account activity, resolving payment discrepancies, and partnering with attorneys, billing professionals, and accounting staff to improve collection outcomes. The ideal candidate is organized, responsive, and comfortable handling sensitive financial information while maintaining a high standard of client service.
Responsibilities:
- Review client accounts regularly to confirm payments are posted accurately and coordinate corrections, reallocations, or refunds with accounting when needed.
- Partner with billing personnel and electronic billing support teams to investigate and resolve invoicing and payment-related issues.
- Monitor receivables to spot delinquent or high-risk accounts early and escalate concerns to the appropriate manager or attorney for follow-up.
- Prepare and distribute recurring client reminder communications using internal collections tools and established schedules.
- Create and tailor accounts receivable reports to meet information requests from clients, attorneys, and firm leadership.
- Work closely with billing attorneys to plan and carry out collection efforts for assigned accounts.
- Provide billing records, payment histories, and other account documentation in response to internal or client inquiries.
- Support audit-related requests by supplying attorneys with financial details required by client auditors.
- Track write-off activity, secure required approvals, and submit finalized write-off documentation to the accounting team.
- Maintain high service standards while following firm policies and responding promptly to requests from clients, partners, and staff.