Billing Coordinator RoadOne IntermodaLogistics - 3.3 Randolph, MA Job Details Full-time $18 - $24 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Customer communication Teamwork Bachelor's degree Attention to detail Problem-solving Business Full Job Description Build Your Career in Intermodal Logistics RoadOne IntermodaLogistics is looking for an experienced, detail-oriented Corporate Billing Coordinator to join our team. In this role, you'll help coordinate billing activities across the organization while supporting the Accounts Receivable Manager. You'll work with customer billing, credit applications, account setup, web billing, and internal teams to help ensure billing processes are accurate and run smoothly. This is a great opportunity for someone who has strong billing experience and enjoys solving problems, working across teams, and managing multiple priorities in a fast-paced environment. What You'll Do

• Manage day-to-day customer billing activities, including required customer documentation and transaction processing.
• Manage incoming credit applications and perform credit investigations for new and existing customers.
• Establish appropriate lines of credit based on customer creditworthiness.
• Set up new customers and billing profiles within RoadOne's transportation management systems, including TVI.
• Partner with service centers, agents, customers, and management to research and resolve billing issues.
• Respond to customer and internal requests for missing documentation and information related to account setup.
• Manage and resolve billing-related Zendesk tickets submitted by field locations.
• Oversee web billing processes and ensure customer web billing accounts remain accurate and up to date.
• Coordinate customer website credentials and assist with setting up new web billing accounts.
• Prepare reports for management and executive leadership as requested. What We're Looking For
• 3+ years of billing experience.
• Bachelor's degree or equivalent combination of education, training, and relevant experience, including accounting or business coursework.
• Transportation industry experience preferred.
• TVI experience preferred.
• Strong problem-solving, reasoning, and decision-making skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Professional, collaborative, and adaptable approach to working with customers and internal teams.

About RoadOne RoadOne IntermodaLogistics is one of North America's largest privately held intermodal logistics providers, with a nationwide network serving major ports and rail gateways. We combine the resources and stability of a national organization with the responsiveness, collaboration, and teamwork of a local operation. Apply Today If you're an experienced billing professional who enjoys solving problems, improving processes, and working collaboratively across an organization, we'd love to hear from you. Apply today to join the RoadOne team. All employment offers are contingent upon successful completion of a pre-employment drug screen and background check. Equal Employment Opportunity RoadOne IntermodaLogistics is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Pay:

$18.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Ability to

Commute:

Randolph, MA 02368 (Required)

Work Location:

In person