Key Responsibilities:

Lead billing and reimbursement operations including claims, collections, payment posting, and AR follow-up
Oversee end-to-end revenue cycle processes (intake, authorization, billing, collections)
Manage denials, underpayments, and appeals to maximize reimbursement
Track key metrics (DSO, aging, denial trends, cash collections) and improve performance
Ensure accurate, compliant billing and maintain reimbursement systems/data
Prepare reporting and support month-end revenue cycle activities
Conduct audits and support compliance with payer requirements
Serve as reimbursement SME and partner with leadership on process improvements This role is primarily computer-based and may be performed in an office, hybrid, or remote setting, with schedule flexibility based on operational needs.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review

Insight Global's Workforce Privacy Policy:

https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

5-10+ years of healthcare reimbursement, medical billing, or revenue cycle experience (home infusion strongly preferred)
Hands-on experience with billing operations, payer follow-ups, denials, collections, and accounts receivable management
Knowledge of Medicare, Medicaid, commercial payers, and managed care reimbursement processes
Experience with EDI claims processing and clearinghouse platforms (e.g., Waystar)
Familiarity with CPR+ or similar billing systems
Strong analytical, organizational, and problem-solving skills
Excellent communication skills and ability to collaborate across departments
Ability to manage multiple priorities in a fast-paced environment
Bachelor's degree in Business, Healthcare Administration, Finance, or related field
AHIMA, AAPC, or similar certification
Experience in home infusion, specialty pharmacy, or infusion services settings
Experience creating reports for hospital or health system leadership

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Senior Medical Billing Specialist (Home Infusion)