Service Operations & Billing Coordinator Pay:

$45,000 - $50,000 USD per year

Job Type:

Full-Time Location:

1624 N 1st St, Garland

TX 75040

Job Summary We are seeking a detail-oriented Service Operations & Billing Coordinator to support invoicing, contracts, dispatch coordination, and system accuracy within our service management system. This role works closely with managers and accounting to ensure work orders are properly closed, billed, and documented. Key Responsibilities Invoicing & Billing

• Prepare and process invoices using Service Fusion, our service management system.
• Review and close completed jobs, verify labor, materials, taxes, and FSC charges.
• Provide weekly email status updates to area supervisors on open items. Contracts & Documentation
• Create contracts from approved quotes and manage Docusign workflows.
• Maintain service agreements and recurring jobs Dispatch & System Support
• Create and update work orders; monitor job status and technician activity.
• Clean up and maintain accuracy in Service Fusion - job statuses, notes, inactive staff.
• Compare employee hours and job labour time to flag discrepancies. Administrative & Expense Support
• Enter job expenses and vendor invoices with proper markups.
• Assist with timekeeping verification and general office support.
• Serve as a liaison between field staff, supervisors, and HR regarding timekeeping issues, documentation, and basic administrative follow-ups. Qualifications
• Experience with Service Fusion or similar field service software preferred
• Strong attention to detail and organization
• Invoicing, billing, or operations support experience
• Comfortable working with multiple teams and deadlines

What We Offer:

Paid time off Vision Insurance Health Insurance Dental Insurance Dbox, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type:

Full-time Pay:

$45,000.00 - $50,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Referral program Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person