Description We are looking for a detail-oriented Sr. Data Entry Clerk to support employee benefits operations in Phoenix, Arizona. This Long-term Contract position will provide administrative and service support for team leaders, brokers, internal staff, and insurance carriers while helping keep client records accurate and current. The ideal candidate will be comfortable handling high-volume data entry, coordinating follow-up across multiple parties, and delivering timely assistance related to renewals, billing, claims, and policy documentation.

Responsibilities:

• Support team leaders and service staff with administrative tasks tied to new business, renewals, and broker documentation, ensuring materials align with carrier guidelines.
• Serve as a central point of communication between insurance carriers, brokers, and internal teams to resolve questions and maintain steady progress on service requests.
• Gather, organize, and prepare large-group client information, including maintaining and updating spreadsheets used for plan and account details.
• Track quote requests with carriers and provide timely status updates, approvals, and follow-up communication regarding plan revisions and open enrollment matters.
• Assist with carrier-related processing for enrollments, proposals, broker updates, product details, and other service items that require documentation and follow-through.
• Help manage renewal activity by preparing materials, updating rate and plan information, and distributing completed renewal information to the appropriate brokers.
• Enter and maintain accurate information in commission and client databases, while building and updating case files based on established workflows.
• Provide day-to-day customer service support by addressing inquiries and helping troubleshoot billing concerns, claim-related issues, and other account service matters.
• Partner with internal colleagues to meet turnaround expectations and maintain productive working relationships with carriers and service teams. Requirements
• High school diploma required; additional coursework or an associate degree is a plus.
• At least 1 year of employee benefits or related insurance support experience is preferred.
• Strong data entry skills with the ability to input information accurately and efficiently, including numeric data.
• Practical experience using Microsoft Excel, including formatting spreadsheets and working with basic formulas.
• Comfortable using computer-based systems to maintain records, update databases, and manage documentation in Salesforce.
• Effective written and verbal communication skills for working with carriers, brokers, and internal stakeholders.
• Strong organizational skills with the ability to handle multiple tasks, follow established processes, and meet deadlines.
• Familiarity with benefit plans is helpful, along with a willingness to learn and grow professionally.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .