Education:

• High School Diploma or equivalent

Skills & Experience:

• Prior experience in data entry, administrative support, records management, healthcare, insurance, or customer service preferred.
• Strong attention to detail and organizational skills.
• Ability to work with confidential and sensitive information.
• Basic computer skills and ability to learn new systems quickly.
• Ability to work independently while following established procedures.
• Strong written and verbal communication skills.

Job Responsibilities:

• Candidate will ensure the accurate and efficient management of sensitive patient and claim information in enrollment and grievance processes

• Data Collection and Input:

  Gathering and accurately entering patient and plan member information into healthcare enrollment and grievance tracking systems.

• Document Management:

  Organizing, maintaining, and reviewing physical and electronic records and forms, ensuring completion, accuracy, and adherence to regulatory requirements.

• Appeals and Grievances Management:

  Handling incoming requests.

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Compliance:

Ensuring compliance with all applicable healthcare laws, including

HIPAA, ACA, CMS

guidelines, and state regulations related to enrollment, appeals, and grievances.

• Only those lawfully authorized to work in the designated country associated with the position will be considered.
• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.

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