Customer Service Representative Pearland, TX 77584 $21

• $28 an hour
• Full-time $21
• $28 an hour
• Full-time Job Overview Round Rock Vision is looking for an energetic and self-driven Customer Service Representative to join our team.

In this role, you'll thrive in a fast-paced environment while demonstrating flexibility, a willingness to learn, and the ability to clearly understand and communicate information. You'll be the first point of contact for our customers, ensuring every interaction is handled with professionalism, courtesy, and a positive attitude. Strong communication skills are essential, along with a genuine passion for helping others and delivering exceptional service.

Responsibilities:

Answer incoming calls and respond to customer's requests Ability to work in a fast paced environment. Book appointments for members with a high degree of data accuracy Maintain excellent written and verbal communication skills on a consistent basis Identify and escalate issues to supervisors Responsible for adapting to fast changing guidelines with customers Informs clients by explaining procedures; answering questions; providing information Maintains and improves quality results by adhering to standards and guidelines

Requirements:

High school graduate or G.E.D. Minimum of one year experience in an inbound/outbound call center or customer service role or retail environment is preferred Excellent oral and written communication skills Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously Ability to type at least 25 words per minute is preferred Experience in providing exceptional customer service and maintaining established quality requirements Must be able to pass a background check Able to work in a fast-paced environment with changing customer needs and demands

Job Type:

Full Time Pay:

$21

• $28 per hour About our

Company:

At Round Rock Vision, we believe that clear vision is essential to a healthy, fulfilling life. Our team is dedicated to providing expert eye care with a patient-first approach, ensuring that every visit is comfortable, comprehensive, and personalized. to be a part of a team that values precision, professionalism, and people.

Pay:

$21.00

• $28.

00 per hour

Benefits:

Dental insurance Employee assistance program Employee discount Health insurance Parental leave Professional development assistance Vision insurance

Work Location:

In person