An Eligibility Specialist provides assistance and information for people who apply for a government benefits program or health care program. Answers questions, assists with an application process, and reviews applications and relevant background information to determine eligibility. May assist eligible applicants with enrolling in a program.
City of Amarillo - 3.2 Amarillo, TX Job Details Part-time $17 an hour 3 hours ago Qualifications High school diploma or GED Driver's License Clerical experience Full Job Description
JOB CLASS NUMBER
:
HRL587/588 PAY GRADE
H04 FL
S A S T A T US
: Non-Exempt
BUSINESS UNIT NAME
WIC (Women, Infants and Children)
REPORTS TO
WIC Director
SUPERVISORY WORK
None
STARTING SALARY
$17.00 per hour SUMMARY The Special Supplemental Nutrition Program for Women, Infants, and Children - better known as the WIC program - serves to safeguard the health of low-income pregnant, postpartum, and breastfeeding women, infants, and children up to age 5 who are at nutritional risk by providing nutritious foods to supplement diets, information on healthy eating including breastfeeding promotion and support, and referrals to health care. As a representative of the WIC program, you will be reaching out and touching lives of individuals in your community and making a positive impact on the lives of many. The candidate hired for this position will be required to: Interview clients and determine eligibility for program benefits according to categorical, residence, and income criteria. Enter client information into the computer and print out results to be filed in the client's chart. Issue food benefits according to diet prescription, obtain necessary signatures, file duplicate copies in an orderly manner. Schedule appointments, answer telephone in a polite professional manner and process calls efficiently. Alphabetically file and pull charts for clinics, screen immunization records, obtain 24-hout diet recall, weigh and measure participants and plot information on growth grids, obtain hematocrit/hemoglobin as required. Back up computer files on a daily basis, run daily, weekly, and monthly reports, mail out missed appointment reminders, stock supplies for clinics as required, and attend staff meetings and required trainings.
KNOWLEDGE, SKILLS AND ABILITIES
Ability to type at a rate of 30 WPM. Ability to work with the public in a high-volume manner. Skill in dealing with contentious clients. Skill in using a personal computer, calculator, copier, television, camera, film projector, and a multi-line telephone system.
M I N I M U M RE QU I RE M E N T S
Requires a High School Diploma or its equivalent and a minimum of one year of clerical experience; two years preferred. Bilingual in Spanish preferred. Valid Texas Driver's License required. IT help desk or similar experience strongly preferred.
ADA PROFILE
Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this Job, the employee is regularly required to lift/carry 30 lbs; stoop, bend, sit, and walk on continuous basis.
WORK ENVIRONMENT
Occasionally will encounter contentious clients. May work in clinics with high noise level or extreme temperature fluctuation. Risk of exposure to communicable diseases. The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law. The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at 806-378-4294. About Us Start your career with the City of Amarillo today! We are committed to providing the highest quality services to our community, and we believe that starts with our team. As a city, we are dedicated to supporting our employees and providing opportunities for growth and development. Our mission is to create a safe, prosperous, and thriving community, and we know that starts with attracting and retaining the best talent. We are proud of our city and the work we do, and we are excited to welcome you to explore career opportunities with us.
