An Enrollment Specialist provides assistance and information for people who apply for a government benefits program or health care program. Answers questions, assists with an application process, and reviews applications and relevant background information to determine eligibility. Assists eligible applicants with enrolling in a program.
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Position range in Walker County $37k•$57k Per Year Admissions Specialist•Student Support
SAM HOUSTON STATE UNIVERSITY
Occupation:
Educational, Guidance, and Career Counselors and Advisors
Location:
Huntsville, TX•77340
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment, Other, see job description Shift
Posted:
08/26/2026
Positions available: 1
Source:
WorkInTexas
Web Site:
WorkInTexas
Onsite /
Remote:
Not Specified
Updated:
08/29/2026
Expires:
08/26/2027
Agency Job ID:
202600265S
Job #: 17060919
Job Requirements and Properties
Help for Job Requirements and Properties. Work Onsite
Full Time Education
Associate's Degree Experience
36 Month(s) Schedule
Full Time Job Type
Regular Duration
Permanent Employment Public Transit
Available Benefits Help for .
Department:
Admissions Recruitment Full Time Open until filled:
Yes Requisition:
202600265
S Educational and Experience Requirement:
Associate degree in related field. Three years related experience or experience in a related field. Certifications may be required. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.
Nature & Purpose of Position:
Performs advanced specialist duties for the office of Admissions Recruitment. Delivers a student-centered experience by supporting key office functions and leading our student worker team. A vital connection between students, families, and the university, while guiding them through the admissions process with clarity and care. This role blends leadership, communication, and operations to ensure student workers are empowered and prospective students feel supported from first contact through enrollment.
Primary Responsibilities:
Sam Houston State University Admissions is on a mission to start students on their path to success. We dont just fill roles; we hire people who lead with purpose. If youre passionate about student engagement, driven by service, and motivated to make an impact from day one, we want to hear from you. Assists in leading and supporting theSHSUAdmissions student worker team by recruiting, training, supervising, and coaching student workers with consistency and care. Collaborates with departments across campus to events supported by student workers like Saturday@SAM, training weeks, huddles, and other student recruitment programming and trainings. Oversees business functions tied to admissions operations and ensure the right technology tools are in place and working efficiently. Serves as a backup for depositing application fees with the cashiers office, maintaining accurate records of transactions. Communicates the admissions process and provides exceptional customer service to prospective and incoming students and families, offering timely and helpful communication through email, phone, text, and in-person interactions. Oversees the front desk operations including greeting visitors, providing information, and addressing questions. Maintains a high standard of quality control and service excellence throughout the student experience. Provides support to the admissions team, including data entry, and file maintenance. Supports ongoing initiatives that enhance the admissions experience, both internally with staff and externally with students. Performs other duties that contribute to the success of the recruitment and admissions process.
Other Specifications:
Strong interpersonal and communication skills with a demonstrated passion for student engagement Experience managing or mentoring student workers or peer teams Ability to collaborate with campus partners and lead student programming Comfort working with technology platforms related to business operations Customer-service orientation with attention to detail and follow-through. Clear, consistent communication that builds trust with prospective students and their families. Successful delivery of student programming that elevates the admissions experience. Business functions and digital tools that run smoothly and support day-to-day efficiency. A culture of professionalism, presence, and service across all touchpoints. Requires a general knowledge of standard office functions. Ability to supervise business functions. Requires good knowledge of procedures and practices, local, state, and federal laws. Must be able to use standard office software. Must be able to apply policies and procedures and solve routine problems of a repetitive nature. Communicates with other university departments, personnel, and other agencies. Bilingual (Spanish/English) is a plus Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with TitleVIIas interpreted by the U.S. Supreme Court. Sam Houston State University is an at will employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions atSHSUrequire background checks in accordance with Education Code 51.215.
Physical Address:
Human Resources Department 1831 University Ave, John W. Thomason Bldg. Suite 202 P.O. Box 2356 Huntsville, TX 77341-2356
