Nu Level Wellness is looking for a friendly, organized, and proactive Administrative Assistant/Patient Schedule Coordinator to join our growing healthcare team. This role is ideal for someone who enjoys working with people, creating a positive first impression, and helping patients take the next step in their care. You will be an important part of the patient experience, from answering phone calls and greeting patients to helping new leads schedule appointments and supporting daily office operations. We are looking for someone who is dependable, personable, detail-oriented, and comfortable communicating with patients both over the phone and in person. What You'll Do As an Administrative Assistant/Patient Scheduling Coordinator, you will help keep the office running smoothly while making sure patients and prospective patients receive excellent service.

Responsibilities include:

Answer incoming phone calls and assist patients with questions, scheduling, and general support Greet patients warmly as they arrive for appointments Help patients schedule, reschedule, and confirm appointments Make outbound calls to new leads and prospective patients to help them book appointments Make outbound calls to confirm upcoming appointments with exisiting patients Update patient information and lead activity in the CRM Maintain accurate records and notes related to the patient communication Support front desk operations and help create a welcoming office environment Communicate clearly with providers and team members regarding scheduling updates Assist with basic administrative tasks as needed to support daily workflow What We're Looking For The ideal canidate is someone who is professional, upbeat, and confident speaking with patients over the phone. You should be organized, comfortable using the computer systems, and able to follow up consistantly with leads and prospects.

Qualifications:

Previous administrative, front desk, scheduling, or customer service experience preferred Experience in a medical, wellness, dental, or healthcare office is a plus Strong communication skills and professional phone etiquette Friendly, welcoming personality and execellent customer service skills Comfortable making out-bound calls to leads and patients Organized and detail-oriented with strong follow-through Comfortable updating CRM systems, patients records, or scheduling software Ability to manage multiple tasks in a busy office enviorment Dependable, punctual, and team-oriented Bilingual abilites are a plus Why Join Nu Level Wellness? At Nu Level Wellness, you are part of a patient-focused team that helps people take meaningful steps to improving their health and quality of life. This is a great opportunity for someone who enjoys connecting with people, supporting patients, and playing a key role in growing healthcare practice. You'll thrive in this role if you are: Warm and personable Confident on the phone Comfortable following up with leads Organized and reliable Motivated to help patients get scheduled Excited to part of a collaborative healthcare team

Pay:

$22.00 - $30.00 per hour

Work Location:

In person