Core Responsibilities Client Intake & Reception:

Greet incoming clients, manage initial intake procedures, and accurately capture essential contact details (names, telephone numbers, email addresses, and legal addresses)

Communication Management:

Answer telephone inquiries and direct messages efficiently; route routine communications via email and escalate urgent matters by text or phone

Document Preparation:

Draft professional cover letters, proofread legal documents for grammatical accuracy, and format basic templates for attorney or paralegal review and completion

Litigation & Appellate Support:

Assemble brief exhibits, print appeal briefs for signature, and bind formal appellate documents

File & Document Management:

Maintain physical and electronic filing systems, scan and distribute documents digitally, and prepare outgoing mail and legal correspondence

Specialized Mail Handling:

Process specialized legal mail and route scanned copies directly to attorney and paralegal

Office Operations & Errands:

Pick up mail from post offices, handle routine office errands, monitor inventory, and coordinate the restocking of office supplies (e.g., toner, envelopes, maintenance supplies).

Calendar Management:

Maintain the master office calendar, track critical deadlines, and provide timely schedule reminders to attorneys and paralegals

Accounts Payable Support:

Sort incoming correspondence, identify invoices and utility bills, flag for administrative review, accurately enter, track and maintain client payment information for billing records

Professional Expectations Discretion & Confidentiality:

Maintain absolute strict confidentiality regarding all client matters and firm operations; exercise paramount discretion at all times Attention to

Detail:

Demonstrate meticulous attention to detail in document preparation, filing, and message transcription

Communication:

Possess professional, clear, and articulate communication skills for interacting with clients, court staff, and colleagues

Adaptability:

Thrive in a fast-paced, high-volume legal environment; remain resilient under pressure, objective in stressful situations, and capable of shifting priorities at a moment's notice. Must be willing to work independently and as a group.

Proactive Collaboration:

Maintain open lines of communication with firm staff; demonstrate a strong willingness to learn and ask clarifying questions without hesitation

Time Management:

Demonstrate strong organizational skills, punctual scheduling, and the ability to prioritize tasks to meet strict legal deadlines

Strong Writing Skills:

Must possess an exceptional command of English grammar, punctuation, and syntax, with a proven ability to draft articulate, error-free legal correspondence and documents Please note: This description outlines the primary duties of the role; additional administrative or legal support tasks may be assigned as operational needs evolve.

Pay:

$18.00 - $20.00 per hour Expected hours: No more than 21.0 per week

Work Location:

In person